Curtis Creek

Positive Reviews:

• Many find the place very nice, highlighting the beautiful Christmas decorations and the thoughtful layout of the rooms.
• Visitors and residents appreciate the cleanliness and the friendly, warm environment.
• There's a sense of community, with efforts to maintain activities and encourage one another, especially noted during the COVID pandemic.
• Some compare the facility to high-end accommodations, noting the quiet atmosphere, respectful and friendly residents, spectacular decor, and professional staff.
• Activities and amenities are appreciated, contributing to a beautiful, clean, and friendly environment.
• Despite challenges, the management team is praised for being friendly and helpful, striving to make residents' lives comfortable.

Negative Reviews:

• Some reviews express disappointment, cautioning potential residents to read contracts carefully due to issues like rent increases and charges after a resident has passed away.
• Concerns are raised about the quality of meals and the lack of a licensed nutritionist.
• Security concerns are mentioned, with one individual noting the ease of access to the facility without being stopped or questioned.
• Complaints about unfulfilled promises such as cable and WiFi not being provided as per the lease agreement, staffing issues, and maintenance problems like roof leaks.

Mixed Reviews:

• While some find the place comfortable and accommodating, others believe it is overpriced for the services provided.
• The overall sentiment is mixed, with some residents and visitors having a very positive experience, while others caution potential residents to look closely at the services and security measures.