Culpepper Place Of Olive Branch

Positive Reviews:

• Many reviewers praise the attentive and kind nursing staff, highlighting the great care and attention residents receive.
• Residents enjoy a variety of activities, including gym classes and access to a nice courtyard, contributing to a vibrant community atmosphere.
• The facilities are well-regarded for their excellent rooms, common areas, and outside sitting areas, making it a comfortable place for residents.
• Several reviews express gratitude towards the staff for their caring and supportive nature, especially during difficult times.
• The community is described as a place where residents feel safe, happy, and well taken care of, with some calling it home.
• One review specifically mentions the new Marketing director as amazing and very caring, appreciating their efforts in taking care of the elders.

Negative Reviews:

• Some reviews criticize the management and owner for being prejudiced, dishonest, and providing poor pay and working conditions.
• High staff turnover and lack of professional training for staff are mentioned as significant issues, affecting the quality of care.
• There are complaints about additional charges for services like meal delivery to rooms, and concerns about residents not receiving appropriate care.
• One review suggests that the facility is not a good place to work or move to, recommending changes in management for improvement.

Miscellaneous:

• A suggestion was made to include a monthly calendar with invoices sent to families.
• One individual shared their personal experience of being toured and dined at the facility, noting the need for improvement in food services but praising the staff's friendliness.