📞 Call for pricing and availability: (800) 780-8101

Crystal Heights Care Center

1514 High Avenue West, Oskaloosa, IA 52577

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(641) 673-7032

Estimated Pricing

Studio
Estimated $6,690

Price Comparison

  • Average City Price: $6,723
  • Average State Price: $7,379
  • Average National Price: $7,508


  • Crystal Heights Care Center Description

    Crystal Heights Care Center is a community that offers nursing care and rehabilitation and is located in the town of Oskaloosa, Iowa. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.3 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Oskaloosa


    Community Reviews

    5.6
    Crystal Heights Care Center
    Based on My Caring Plan's proprietary scoring, including 10 reviews across the web

    Ranking

  • Ranking in City: 4 out of 4 communities in Oskaloosa
  • Ranking in State: 547 out of 578 communities in IA


  • Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Residents and staff are highly praised, with a notable emphasis on long-term, local employees over temporary agency staff.
    • Some residents have reported receiving excellent care, including well-balanced meals, satisfying activities, and effective therapy services.
    • Particular instances of compassionate care and genuine concern for residents' well-being have deeply touched families, highlighting the staff's dedication and kindness.

    Negative Reviews:

    • Several reviews criticize the facility for poor maintenance, lack of cleanliness, and bug infestations.
    • There are serious concerns about the empathy and competence of the staff, with allegations of neglect and abuse.
    • Some families have reported distressing experiences regarding the care of their loved ones, including inconsistent stories about incidents and a perceived lack of attention from the nursing staff.
    • Accusations of financial exploitation and dishonest practices have been made, with some suggesting that the facility prioritizes profit over patient care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Wound Care

    Long Term Care

    Therapy Gym



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 4


    Nursing Home Overview

    Participation date: June 1, 2006
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 92
    Total current residents: 49
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 7
    Total cost of fines: $11527


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-02 2022-08-12 E Construction Deficiencies Install a two-hour-resistant firewall separation.
    2022-08-02 2022-08-12 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-02 2022-08-12 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-08-02 2022-08-12 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-08-02 2022-08-12 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-08-19 2021-08-25 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-08-19 2021-08-24 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-08-19 2021-08-26 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-08-19 2021-08-26 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-08-19 2021-08-26 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-08-19 2021-08-26 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-11-13 2019-11-19 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-11-13 2019-11-28 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2019-11-13 2019-11-20 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-11-13 2019-11-19 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-11-13 2019-11-27 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-11-13 2019-12-13 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-28 2022-09-08 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-07-28 2022-09-08 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2022-07-28 2022-09-08 E Resident Assessment and Care Planning Deficiencies Assure that each resident’s assessment is updated at least once every 3 months.
    2022-07-28 2022-09-08 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-07-28 2022-09-08 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2021-08-12 2021-09-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-08-12 2021-09-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-08-12 2021-09-12 E Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2021-08-12 2021-09-12 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-08-12 2021-09-12 E Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2021-08-12 2021-09-12 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-08-12 2021-09-12 E Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2021-08-12 2021-09-12 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-12 2021-09-12 D Environmental Deficiencies Keep all essential equipment working safely.
    2019-11-06 2019-12-06 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2019-11-06 2019-12-06 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-11-06 2019-12-06 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-11-06 2019-12-06 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-11-06 2019-12-06 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.

    Fines

    Fine Date Fine Amount
    2020-06-08 $57,120
    2020-06-08 $10,000
    2021-08-23 $655
    2021-08-23 $650
    2021-09-13 $983
    2021-09-13 $975
    2021-12-27 $1,300
    2021-12-27 $1,310
    2022-01-10 $1,625
    2022-01-10 $1,638
    2022-02-07 $1,988
    2022-02-07 $1,973
    2022-03-21 $2,302
    2022-03-28 $2,631
    2022-03-28 $2,651

    What is in the Neighborhood

    General Area Overview
    • The closest city is Oskaloosa which is 1.0 miles away and has a population of 11,607 (small town).
    • The average income is $63,415, which is average compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 24
      • Average Temperature: 52.6
      • Day Breakdown: The area gets 132 days of rain, 37 days of snow and 195 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 5.52 per 100 people which is high compared to other cities.
      • Violent Crime: 1.52 incidents per 100 people
      • Property Crime: 1.94 incidents per 100 people
      • Drug-Related Crime: 1.44 incidents per 100 people
    • The average life expectancy in zip code is 78.23 years old, which is average compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.5 miles away
    Hy-Vee
    0.8 miles away
    Fareway
    0.8 miles away
    Wigg's
    1.7 miles away
    Aldi
    22.6 miles away

    Transportation

    Ottumwa
    23.0 miles away

    Bus Stations

    Tenco
    22.5 miles away

    Banks

    Community 1st Credit Union
    0.2 miles away
    Community First Credit Union
    0.3 miles away
    Great Southern Bank
    0.7 miles away
    TruBank
    1.0 miles away
    MidwestOne Bank
    1.0 miles away

    Hospitals

    Oskaloosa Care Center
    0.6 miles away
    Mahaska Health Partnership
    1.7 miles away
    Pella Regional Health Center
    15.2 miles away
    Monroe County Hospital
    18.5 miles away
    Ottumwa Regional Health Center
    23.0 miles away

    Pharmacies

    Walmart Pharmacy
    0.4 miles away
    Mahaska Drug
    0.6 miles away
    Hy-Vee Pharmacy
    0.8 miles away
    Walgreens
    22.8 miles away
    Hy-Vee Drugstore
    23.0 miles away

    Dentists

    Town Square Dental Care
    1.0 miles away
    Pella Orthodontics
    15.3 miles away
    Aspen Dental
    22.3 miles away
    Knoxville Dental Center
    22.6 miles away
    Hammer & Brechon DDS
    23.0 miles away

    Parks

    Keating Jaycee Park
    0.4 miles away
    Hewitt Jaycee Park
    0.5 miles away
    Edmundson Park
    0.6 miles away
    Vanderbilt Park
    0.7 miles away
    City Square Park
    1.0 miles away

    None Found

    Shopping

    Penn Central Mall
    0.8 miles away
    Quincy Place Mall
    22.5 miles away
    Market on Main
    23.3 miles away

    Culture

    Amphitheatre
    0.8 miles away
    McGrew Fine Arts Center
    1.4 miles away
    George Daily Community Auditorium
    1.6 miles away
    Douwstra Auditorium
    15.2 miles away
    Cox-Snow Music Center
    15.2 miles away

    Restaurants

    Chuong Garden
    0.3 miles away
    Maid-Rite
    0.4 miles away
    Asian Buffet
    0.7 miles away
    Tasos Steakhouse
    0.9 miles away
    Pizza Hut
    1.9 miles away

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    Google map of Crystal Heights Care Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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