📞 Call for pricing and availability: (800) 780-8101
Crystal Cove Care Center
1445 Superior Avenue, Newport Beach, CA 92663
For Pricing & Availability
(800) 780-8101To Reach a Resident
(949) 515-3930Estimated Pricing
Price Comparison
Crystal Cove Care Center Description
Crystal Cove Care Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Newport Beach, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.2 out of 10 making it the 8th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Newport Beach
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Newport Beach
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Newport Beach
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Crystal Cove has received a mix of reviews from residents, their families, and staff. Many highlight the facility's cleanliness, the compassionate and caring nature of the staff, and the high level of care provided. Positive reviews often mention the facility's ability to facilitate recovery and rehabilitation, with several testimonials praising the teamwork and dedication of both the nursing and rehab teams. The admissions team and administrative changes under new management have also been noted for improving the overall experience at Crystal Cove.
However, there are significant concerns raised in some reviews, including reports of understaffing leading to delayed responses to resident needs, untrained staff, and management issues. Complaints about the night staff's responsiveness, medication management, and overall patient safety have been particularly troubling for some reviewers. Additionally, there are allegations of unprofessional behavior by some staff members and issues with personal belongings going missing.
Despite these concerns, there are numerous accounts of exceptional care, with specific staff members being commended for their dedication and professionalism. The facility's environment, described as clean and welcoming, alongside the effectiveness of the therapy team, has been appreciated by many. The mixed reviews suggest that while many residents and their families have had positive experiences, there are areas in need of improvement, particularly concerning staffing and management practices.
Reviews
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Crystal Cove Care Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1973
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 16
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-06-08 | 2021-06-17 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2021-06-08 | 2021-06-17 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-06-08 | 2021-06-17 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-06-08 | 2021-06-17 | E | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2021-06-08 | 2021-06-17 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2021-06-08 | 2021-06-17 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-08-21 | 2019-09-23 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-08-21 | 2019-09-23 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2019-08-21 | 2019-09-23 | E | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2019-08-21 | 2019-09-23 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-21 | 2019-09-23 | D | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2019-08-21 | 2019-09-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-10-30 | 2018-11-19 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-10-30 | 2018-11-19 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-10-30 | 2018-11-19 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-10-30 | 2018-11-19 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-10-30 | 2018-11-19 | D | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2018-10-30 | 2018-11-19 | D | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2018-10-30 | 2018-11-19 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-30 | 2018-11-19 | D | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2018-10-30 | 2018-11-19 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-10-30 | 2018-11-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-15 | 2023-04-15 | D | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| 2023-03-15 | 2023-04-15 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-03-15 | 2023-04-15 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2022-11-16 | 2022-12-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2022-08-18 | 2022-09-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-08-18 | 2022-09-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-06-08 | 2021-07-02 | B | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-06-08 | 2021-07-02 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-06-08 | 2021-07-02 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-06-08 | 2021-07-02 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-06-08 | 2021-07-02 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-06-08 | 2021-07-02 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-06-08 | 2021-07-02 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-06-08 | 2021-07-02 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2021-06-08 | 2021-07-02 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2021-06-08 | 2021-07-02 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-06-08 | 2021-07-02 | B | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2021-06-08 | 2021-07-02 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-24 | 2022-06-24 | D | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| 2019-07-31 | 2019-08-18 | B | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-07-31 | 2019-08-18 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-07-31 | 2019-08-18 | B | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-07-31 | 2019-08-18 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-07-31 | 2019-08-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-07-31 | 2019-08-18 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-31 | 2019-08-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-07-31 | 2019-08-18 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-07-31 | 2019-08-18 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-07-31 | 2019-08-18 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-07-31 | 2019-08-18 | B | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-07-31 | 2019-08-18 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-07-31 | 2019-08-18 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-06-30 | 2021-07-30 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-06-29 | 2021-07-29 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-04-29 | 2021-05-29 | D | Resident Rights Deficiencies | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| 2021-04-29 | 2021-05-29 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-08-06 | 2018-08-30 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2018-08-06 | 2018-08-30 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2018-08-06 | 2018-08-30 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-08-06 | 2018-08-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-08-06 | 2018-08-30 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-08-06 | 2018-08-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-08-06 | 2018-08-30 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2018-08-06 | 2018-08-30 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-08-06 | 2018-08-30 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-08-06 | 2018-08-30 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2018-08-06 | 2018-08-30 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2018-08-06 | 2018-08-30 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-08-06 | 2018-08-30 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2018-08-06 | 2018-08-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-08-06 | 2018-08-30 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
What is in the Neighborhood
- The closest city is Newport Beach which is 0.6 miles away and has a population of 87,127 (large town).
- The average income is $249,662, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 61
- Average Temperature: 68.6
- Day Breakdown: The area gets 54 days of rain and 310 days of sun
- Precipitation: 0.3 inches a year
- The median age is 46.8 years old, very high compared to other cities.
- 5.56% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 17.58% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 10% Asian, 0% Black or African-American, 8% Hispanic or Latino, and 80% White.
- The crime rate is 0.8 per 100 people which is very low compared to other cities.
- Violent Crime: 0.1 incidents per 100 people
- Property Crime: 0.45 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 81.66 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 99.0, Moderate Days 77.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Trader Joe's
0.8 miles awayPavilions
0.8 miles awayVons
0.9 miles awayRalphs
1.2 miles awayAlbertsons
2.2 miles awayNone Found
Bus Stations
OCTA
0.4 miles awayOCTA;UCI Express Shuttle
0.5 miles awayOCTA;OCTA;UCI Express Shuttle
0.7 miles away1
1.1 miles awayBanks
Union Bank
0.1 miles awayBank of America
0.7 miles awayWells Fargo
0.7 miles awayChase
0.8 miles awayColdwell Banker
2.9 miles awayHospitals
Hoag Memorial Hospital Presbyterian
0.1 miles awayCollege Hospital Costa Mesa
2.0 miles awayFairview Developmental Center
2.3 miles awayHoag Health Center Huntington Beach
4.7 miles awayOrange Coast Memorial Medical Center
5.1 miles awayPharmacies
CVS Pharmacy
0.9 miles awayRite Aid
2.4 miles awayBalboa Pharmacy
2.6 miles awayBristol Medical Pharmacy
6.3 miles awayWalgreens
7.0 miles awayDentists
Peter T. Smrecek Jr. DDS Inc.
3.7 miles awayJohn B Chrispens DDS
4.2 miles awayImage Dental
4.3 miles awayNagel Dentistry
5.4 miles awayFountain Valley Dentistry
5.4 miles awayParks
Tree Of Life Park
0.2 miles awaySunset View Park
0.3 miles awayMemorial Butterfly Garden
0.3 miles awaySunset Ridge Park
0.3 miles awayBolsa Park
0.4 miles awayPlaces of Worship
Mission San Juan Capistrano
17.7 miles awayFirst Congregational Church
18.0 miles awayShopping
Lido Marina Village
0.6 miles awayThe Triangle
1.3 miles awayFashion Island
3.2 miles awayPacific City
4.2 miles awaySouth Coast Plaza
5.0 miles awayCulture
Pacific Sculpture Gallery
0.6 miles awayHuntington Beach Art Center
4.5 miles awayMartin Lawrence Galleries
5.0 miles awayLiulu
5.1 miles awayRenee & Henry Segerstrom Concert Hall
5.3 miles awayRestaurants
Chicken Coop
0.4 miles awayRoyal Thai Cuisine
0.4 miles awayThe Alley
0.4 miles awayMario's Pizza - A Taste of Italy
0.4 miles awayFuji Yama
0.4 miles awayGet exact pricing & check availability
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