Crownpointe Of Stevensville

Positive Reviews:

• Highly praised for being a good place for loved ones, with many expressing love for the facility.
• Noted for convenience, price, cleanliness, and wonderful, helpful staff.
• Rooms described as spacious and accessible, with good cleaning services.
• Food quality is appreciated, especially during holidays.
• Staff, particularly mentioned by name, recognized for going above and beyond in care, including medication management and transportation assistance.
• Facility described as clean, with a family-like atmosphere, allowing small pets, and having engaging amenities like a fish tank and birds.

Negative Reviews:

• One review expressed dissatisfaction with the organization and cleanliness post-lunch, and concerns over the mixing of residents with varying degrees of Alzheimer's.
• Concerns about the dining setup in apartments and suggestions for better segregation of residents based on their health conditions.
• A minor concern about pet care, specifically the need for litter box scooping.

Mixed Reviews:

• While some reviews highlight the facility's cleanliness and staff friendliness, others point out areas for improvement in organization and resident care.
• One detailed response from a staff member addressed concerns raised in a negative review, emphasizing efforts to provide care and communication.

Overall:

CrownPointe of Stevensville receives a mix of positive feedback for its staff, cleanliness, and resident care, with some areas noted for improvement. The facility is appreciated for its value, amenities, and the compassionate approach of its staff. However, attention to organization and specific resident needs is suggested.