Crossroads Adult Care Home Escondido

Summary of Reviews for Crossroads Assisted Living Facility:

• Several reviewers express frustration with communication issues, including difficulty reaching staff by phone and obtaining information.
• Many reviews praise Crossroads as one of the best assisted living facilities in Tucson, highlighting the caring and professional staff, and the welcoming and home-like environment.
• Employees and caregivers share positive experiences working at Crossroads, noting the family-owned aspect and the strong sense of community and care for residents.
• Some reviews mention specific concerns regarding resident care, including a report of a resident experiencing neglect. However, these are contrasted by numerous accounts of excellent care, attention, and compassion shown to residents and their families.
• Several reviewers commend the facility for its cleanliness, quality of meals, and the spaciousness of the rooms.
• Many families share heartfelt stories of their loved ones receiving compassionate and respectful care, often mentioning the peace of mind they feel knowing their family members are in good hands.
• Professional endorsements come from individuals with backgrounds in caregiving and social work, who rate Crossroads highly for its staff, care quality, and overall management.
• One review mentions legal action related to feedback, highlighting the importance of consumer rights and transparency.

Overall, Crossroads receives a mix of reviews, with the majority being highly positive, praising the facility's staff, environment, and the quality of care provided to residents.