Cromwell House Apartments

Review Summary:

• One reviewer expressed extreme dissatisfaction, citing a lack of communication from the management, unauthorized occupancy by a non-leaseholder, identity theft issues, and an infestation of bed bugs. They also mentioned a lack of respect for private property and inheritance laws, ultimately advising against living there.
• Another review praised the community for its absence of teenagers and little children, expressing contentment with the living situation.
• A disabled resident shared a positive experience, highlighting the helpfulness of neighbors and staff, efficient maintenance, affordable TV and internet services, and the security measures in place. They acknowledged some initial pest issues but felt they were addressed promptly.
• A more recent tenant described the staff as friendly and helpful, the building as clean, and appreciated the security measures. They noted the absence of bugs and expressed overall happiness with their living situation, despite considering it slightly overpriced.
• Another critical review described the facility as unsuitable for seniors, with complaints about management practices, pet policies leading to cleanliness issues, inadequate renovations, poor lighting, and a lack of privacy. They did, however, note improvements in security and the competence of the maintenance supervisor.
• A resident who moved in 2013 labeled the management as a "con game" and criticized the cleanliness and management practices, including a charge for a parking sticker.

Overall: Reviews are mixed, with some residents appreciating the community, staff, and amenities, while others raise serious concerns about management practices, cleanliness, and security.