Crestview Manor

Positive Reviews:

• Employees describe Crestview Manor as a lovely place to work with amazing management and staff, creating a great work environment.
• Residents express satisfaction with the caring staff and the hands-on manager, appreciating the family-oriented atmosphere.
• Visitors and family members note the facility's cleanliness, the friendly and helpful staff, and the overall good care provided to residents.
• Some reviews highlight the value for cost, the cleanliness of the rooms, and the effort made by staff to engage residents in activities.
• The facility is described as having a homey-like environment, with many praising its cleanliness and the quality of care.

Negative Reviews:

• Some complaints about customer service, specifically unreturned phone calls and unfulfilled promises regarding community service opportunities.
• Criticisms include bland meals, shared bathrooms, and early morning checks that may disturb residents.
• A review mentions a preference for more professional attire for the nursing staff and less playful interactions with residents.

Mixed Reviews:

• While the facility is praised for its care and environment, some areas for improvement include meal quality and the professional demeanor of staff.
• The facility's older appearance is noted, but the caring nature of the staff and the cleanliness are consistently highlighted as positive aspects.