📞 Call for pricing and availability: (800) 780-8101
Crestfield Rehabilitation Center & Fenwood Manor
565 Vernon Street, Manchester, CT 06040
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 643-5151Estimated Pricing
Price Comparison
Crestfield Rehabilitation Center & Fenwood Manor Description
Crestfield Rehabilitation Center & Fenwood Manor is a community that offers assisted living, nursing care, respite care and skilled nursing and is about 2.5 miles outside the town of Manchester, Connecticut. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 5.7 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Manchester
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Manchester
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Manchester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Crestfield Rehab:
- Several reviews report negative experiences, including rough treatment of patients, poor food quality, unprofessional staff behavior, and inadequate care leading to discomfort and distress.
- Some reviewers express dissatisfaction with the facility's management and environment, describing it as more of a nursing home with unpleasant smells and subpar patient care.
- Issues with COVID-19 visitation policies and staff behavior during visits were highlighted as problematic, impacting the quality of communication and privacy for families and patients.
- Conversely, a number of reviews praise the facility for its friendly and attentive staff, clean environment, and effective rehabilitation services. Positive experiences include good physical therapy, supportive care, and satisfactory communication with families.
- Several personal stories of recovery and rehabilitation at Crestfield Rehab mention appreciative experiences with the physical and occupational therapists, as well as the overall supportive attitude of the nursing and administrative staff.
- While some reviewers recommend Crestfield Rehab based on their positive experiences, others strongly advise against it due to concerns over patient care, facility conditions, and management practices.
Note: The reviews present a mixed perspective on Crestfield Rehab, with experiences varying widely among patients and their families. Prospective clients are advised to consider both the positive and negative feedback.
Reviews
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Crestfield Rehabilitation Center & Fenwood Manor Videos
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Health
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 155
Total current residents: 70
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $9750
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-04 | 2023-02-17 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-01-04 | 2023-02-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-01-04 | 2023-02-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2020-03-10 | 2020-04-21 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-01-16 | 2019-04-25 | E | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-01-16 | 2019-04-25 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-01-16 | 2019-04-25 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-01-16 | 2019-04-25 | D | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2019-01-16 | 2019-04-25 | D | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2019-01-16 | 2019-04-25 | D | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2019-01-16 | 2019-04-25 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2019-01-16 | 2019-04-25 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-01-16 | 2019-04-25 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-01-16 | 2019-04-25 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-01-16 | 2019-04-25 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-01-16 | 2019-04-25 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-10 | 2023-02-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-01-10 | 2023-02-18 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-01-10 | 2023-02-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-01-10 | 2023-02-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-01-10 | 2023-02-18 | D | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2023-01-10 | 2023-02-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-10 | 2023-02-18 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2023-01-10 | 2023-02-18 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-01-10 | 2023-02-18 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-09-23 | 2021-10-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-23 | 2021-10-21 | D | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2020-03-12 | 2020-10-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-03-12 | 2020-10-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-03-12 | 2020-10-23 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2020-03-12 | 2020-10-23 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-03-12 | 2020-10-23 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-03-12 | 2020-10-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-01-22 | 2019-02-21 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-01-22 | 2019-02-21 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-01-22 | 2019-02-21 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2019-01-22 | 2019-02-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-01-22 | 2019-02-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-01-22 | 2019-02-21 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-01-22 | 2019-02-21 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-01-22 | 2019-02-21 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-01-22 | 2019-02-21 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-01-22 | 2019-02-21 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2019-01-22 | 2019-02-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-01-22 | 2019-02-21 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-01-22 | 2019-02-21 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-01-22 | 2019-02-21 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2019-01-22 | 2019-02-21 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-12-04 | $10,000 |
| 2018-06-12 | $7,150 |
| 2020-03-12 | $20,000 |
| 2020-03-12 | $20,971 |
| 2021-09-23 | $15,000 |
| 2021-09-23 | $9,750 |
What is in the Neighborhood
- The closest city is Manchester which is 2.5 miles away and has a population of 30,577 (mid sized town).
- The average income is $64,373, which is high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 31
- Average Temperature: 54.3
- Day Breakdown: The area gets 152 days of rain, 29 days of snow and 182 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 6.44 per 100 people which is high compared to other cities.
- Violent Crime: 1.7 incidents per 100 people
- Property Crime: 3.34 incidents per 100 people
- Drug-Related Crime: 0.48 incidents per 100 people
- The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
- Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Big Y
1.3 miles awayStop & Shop
1.8 miles awayWalmart Supercenter
2.4 miles awayHighland Park Market
2.5 miles awayAldi
2.7 miles awayTransportation
Windsor
8.6 miles awayHartford
10.2 miles awayWindsor Locks
10.4 miles awayBus Stations
Bus Stop B
3.4 miles awayBus Stop A
3.4 miles awayBrown Building
9.9 miles awayLongley Building
10.0 miles awayClean Energy
10.0 miles awayBanks
Bank of America
1.9 miles awayATM
2.8 miles awayKeyBank
2.8 miles awayWebster Bank
2.9 miles awayFinex Credit Union
5.2 miles awayHospitals
Manchester Memorial Hospital
2.2 miles awayRockville General Hospital
4.7 miles awayHartford Hospital
10.1 miles awaySaint Francis Hospital and Medical Center - Mount Sinai Campus
10.3 miles awayConnecticut Children's Medical Center
10.4 miles awayPharmacies
CVS
3.0 miles awayCVS Pharmacy
8.6 miles awayKure Rx
10.7 miles awayHealth Care Pharmacy
10.9 miles awayWalgreens
11.0 miles awayDentists
ManchesterbFamily Dental
2.8 miles awayGreat Expressions
3.3 miles awayBolton Lake Dental
3.3 miles awayRubin Family Dentistry & Associates
3.6 miles awayDr. Dental
4.9 miles awayParks
Manchester Open Space
0.3 miles awayKennedy Road Soccer Complex
0.3 miles awayManchester Open SPace
0.4 miles awayBishop Drive Parklet
0.4 miles awayScott Drive Parklet
0.4 miles awayPlaces of Worship
Chapel on the Green
11.9 miles awayFirst Church of Christ, Congregational
21.1 miles awayShopping
Buckland Hills Mall
2.7 miles awayCharter Oak Mall
6.3 miles awayEnfield Square
14.0 miles awayWestfarms
15.0 miles awayEast Brook Mall
15.6 miles awayCulture
Little Theatre of Manchester at Cheney Hall
3.3 miles awayManchester Community College Band Shell
4.6 miles awayArts Center of Tolland
7.8 miles awayXfinity Theatre
9.3 miles awayMortensen Riverfront Plaza Performance Tent
9.5 miles awayRestaurants
Elmo's Dockside
1.2 miles awayShady Glen
1.2 miles awayTomato Joe's
1.3 miles awayKumar's South Indian Restaurant
1.4 miles awayDenny's
1.6 miles awayGet exact pricing & check availability
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