📞 Call for pricing and availability: (800) 780-8101
Crest View Lutheran Home
4444 Reservoir Blvd, Columbia Heights, MN 55421
For Pricing & Availability
(800) 780-8101To Reach a Resident
(763) 782-1611Estimated Pricing
Price Comparison
Crest View Lutheran Home Description
Crest View Lutheran Home is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Columbia Heights, Minnesota and is part of the Crest View Senior Communities network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.4 out of 10 making it the 5th highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Columbia Heights
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Columbia Heights
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Facility described as dirty, with unhelpful and rude staff.
- Reports of inadequate care, including a resident's oxygen tank being empty and unexplained bruising.
- Communication issues regarding the health status of residents, leading to unexpected and unprepared for deaths.
- Facility described as run down, with issues in dietary management and overall unhelpfulness of staff.
- Complaints about cleanliness, including mold and pest issues, and concerns about personal item security.
- Extremely rude receptionist and management, with reports of hanging up on callers.
- Security concerns with unlocked doors and lack of entrance supervision.
- Long wait times for assistance, with reports of residents having to call their own ambulances.
Positive Reviews:
- Some staff members described as extremely caring and kind, going out of their way to facilitate family visits.
- Positive experiences with staff being wonderful and keeping families informed.
- Facility described as having a friendly, home-like feel.
- High praise for the facility from a family member satisfied with the care their brother received.
- Strong community and family feel, with a history of serving the community since 1952.
- Family involvement seen as key to receiving the best care, with administration praised for their loving care.
- Facility described as clean and without the typical "nursing home" smell, with friendly staff including receptionist, administrators, aides, and nurses.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 106
Total current residents: 94
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 16
Number of
substantiated complaints: 3
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $95855
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-28 | 2023-04-06 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-02-28 | 2023-04-06 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-02-28 | 2023-04-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-10-05 | 2021-11-17 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-10-05 | 2021-11-17 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-10-05 | 2021-11-17 | F | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2019-11-22 | 2020-01-06 | F | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2019-11-22 | 2020-01-06 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-18 | 2023-03-10 | C | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-10-04 | 2022-12-01 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-10-04 | 2022-12-01 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-03-02 | 2023-04-10 | J | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-03-02 | 2023-04-10 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2023-03-02 | 2023-04-10 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2023-03-02 | 2023-04-10 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-03-02 | 2023-04-10 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2023-03-02 | 2023-04-10 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-03-02 | 2023-04-10 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2023-03-02 | 2023-04-10 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2023-03-02 | 2023-04-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-02 | 2023-04-10 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-01-31 | 2022-03-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-31 | 2022-03-04 | F | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2021-12-09 | 2022-01-04 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-12-09 | 2022-01-04 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-05 | 2022-01-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-11-05 | 2022-01-04 | J | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2021-10-26 | 2022-01-04 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-10-26 | 2022-01-04 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-10-26 | 2022-01-04 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-10-07 | 2022-01-04 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-10-07 | 2022-01-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-10-07 | 2022-01-04 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2021-10-07 | 2022-01-04 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-10-07 | 2022-01-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-10-07 | 2022-01-04 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-10-07 | 2022-01-04 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-10-07 | 2022-01-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-04 | 2021-03-15 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2019-11-21 | 2020-01-06 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2019-11-21 | 2020-01-06 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-11-21 | 2020-01-06 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-11-21 | 2020-01-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2019-11-21 | 2020-01-06 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2019-11-21 | 2020-01-06 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2019-11-21 | 2020-01-06 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-11-21 | 2020-01-06 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2019-11-21 | 2020-01-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-25 | $20,000 |
| 2020-08-10 | $650 |
| 2021-10-07 | $53,490 |
| 2021-10-07 | $26,715 |
| 2022-01-31 | $15,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-10-07 | 39 |
What is in the Neighborhood
- The closest city is Columbia Heights which is 1.4 miles away and has a population of 19,715 (small town).
- The average income is $52,238, which is low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 15
- Average Temperature: 47.1
- Day Breakdown: The area gets 115 days of rain, 65 days of snow and 183 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 4.74 per 100 people which is high compared to other cities.
- Violent Crime: 1.03 incidents per 100 people
- Property Crime: 2.89 incidents per 100 people
- Drug-Related Crime: 0.28 incidents per 100 people
- The average life expectancy in zip code is 80.14 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 155.0, Moderate Days 26.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Dong Yang
0.8 miles awayALDI
0.9 miles awayCub Foods
0.9 miles awayEastside Food Co-op
2.4 miles awayWalmart Supercenter
3.1 miles awayNone Found
Bus Stations
Reservoir Blvd
0.1 miles away44 Av Ne
0.1 miles awayTyler St Ne
0.1 miles awayArthur St Ne
0.2 miles away43 Av Ne
0.2 miles awayBanks
U.S. Bank
1.0 miles awayTCF Bank
1.1 miles awayWings Financial Credit Union
1.1 miles awayNortheast Bank
1.5 miles awayWells Fargo
1.5 miles awayHospitals
Mercy Hospital - Unity Campus
4.0 miles awayNorth Memorial Medical Center
4.8 miles awayUniversity of Minnesota Medical Center East Bank
5.2 miles awayOrthology Physical Wellness
5.3 miles awayHennepin County Medical Center
5.3 miles awayPharmacies
Walgreens
1.2 miles awayCVS Pharmacy
2.0 miles awayArden Pharmacy & Gift
4.3 miles awayCub Pharmacy
4.3 miles awayPrairieStone Pharmacy
4.4 miles awayDentists
Silver Lake Smiles
1.6 miles awaySilver Lake Dental
2.2 miles awayThomas Hardel Family Dentistry
2.4 miles awayPierce Dental Care
2.4 miles awayDonald A. Quinn Jr DDS
2.9 miles awayParks
Keyes Park
0.1 miles awaySilver Lake Park Beach
0.4 miles awayLabelle Park
0.4 miles awayHilltop Park
0.4 miles awayBlooming Heights
0.4 miles awayPlaces of Worship
Mount Olivet Chapel
9.9 miles awayShopping
Rosedale Center
3.9 miles awayArden Plaza
4.2 miles awayHar Mar Mall
4.6 miles awayShoreview Village Mall
4.9 miles awayGaviidae Common
5.2 miles awayCulture
Ritz Theater
3.5 miles awayBenson Great Hall
3.6 miles awayNimbus Theater
3.7 miles awayMu Performing Arts Office/Studio
4.1 miles awayno
4.7 miles awayRestaurants
Flameburger
0.7 miles awayLaCasita Mexican Restaurant
1.0 miles awayApplebee's
1.1 miles awayAcapulco Restaurante Mexicano
1.4 miles awaySarna's Classic Grill
1.4 miles awayGet exact pricing & check availability
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