Crescent Point At Niantic

The reviews for Crescent Point highlight the exceptional care and support provided to residents and their families. Many reviewers express gratitude for the professionalism, compassion, and dedication of the staff during difficult transitions into assisted living. The facility is praised for its seamless move-in processes, even amidst the challenges posed by Covid, and for the staff's ability to make residents feel comfortable and valued.

Several reviews commend the facility for its classy, comfortable, and welcoming environment, noting the high quality of the rooms and common areas. The staff, including nursing, office, and support teams, are recognized for their helpfulness, accessibility, and for going above and beyond in accommodating the needs and preferences of residents and their families.

However, one review notes a negative experience with a staff member who was dismissive and rude to a senior manager from a Home Care agency, suggesting a potential area for improvement in professional interactions.

Overall, Crescent Point is highly regarded for its excellent care, supportive community, and the positive impact it has on the lives of its residents. The facility's location in Niantic, with its proximity to restaurants, bakeries, and shops, is also highlighted as a benefit. Families express heartfelt thanks to Crescent Point for being an extended family and for the loving care provided to their loved ones.