Crescent Place Assisted Living & Memory Care

Positive Reviews:

• Many reviewers praise the community for its cleanliness, pleasant smell, and homely atmosphere.
• Staff members, particularly Robin, are frequently mentioned for going above and beyond in providing excellent service and care.
• The community is commended for keeping residents safe and Covid-free, with a variety of activities and entertainment options available.
• Several reviewers highlight the professionalism, friendliness, and knowledge of the staff, making the facility highly recommended for loved ones.
• The facility is noted for its exceptional care, especially for residents with dementia, offering respect, patience, kindness, humor, and love.

Negative Reviews:

• Some reviewers express concerns over the administration of medications not following policy or doctor's orders, and difficulty in contacting the Director of Nursing or head nurse.
• There are complaints about the executive director's behavior being perceived as rude and the facility's policy on conducting tours and providing information being too restrictive.
• Issues with labor law violations and the management style of certain administrators are mentioned, suggesting a need for oversight.

Mixed Reviews:

• While many reviews are overwhelmingly positive, praising the staff and the care provided, there are notable concerns regarding management practices and communication issues.
• The facility is recommended for its care quality and environment, but some suggest there is room for improvement in administrative areas.