Crescendo Senior Living

Reviews of Crescendo Senior Living highlight a mix of experiences. Many reviewers praise the facility for its beautiful grounds, caring staff, and well-maintained environment. The Executive Director, Dale, along with other staff members such as Charlie, Dawn, and Alea, receive commendations for their professionalism, kindness, and dedication to residents' well-being.

Visitors and family members appreciate the vibrant activities available for residents, the cleanliness of the property, and the community's overall friendly atmosphere. The transition process for new residents, even amidst COVID-19 challenges, is noted as smooth and well-handled by the administrative staff.

However, there are concerns raised about the quality of care, particularly in the memory care section. One review strongly criticizes the facility for unprofessional treatment of residents, inadequate memory care, and poor communication regarding room assignments. Another review mentions dissatisfaction with staff cuts and a decline in the quality of food and cleanliness.

Despite these criticisms, many reviews express satisfaction with Crescendo Senior Living, highlighting the staff's open-door policy, the community's responsiveness to residents' needs, and the positive impact on their loved ones' lives. The facility is described as a caring and supportive environment for seniors, with several reviewers recommending it to others seeking assisted living or memory care services.