Creekside Place Memory Care

Reviews of Creekside Place highlight a mix of experiences. Many reviewers express satisfaction with the care and environment provided, particularly praising the staff's professionalism, the facility's cleanliness, and the compassionate care given to residents. Positive comments mention the beautiful renovations, the abundance of activities, and the overall sense of community and home felt by both residents and their families. The love and compassion shown towards clients, especially during challenging times such as Covid, have been especially appreciated.

However, there are significant concerns raised about management and staffing issues. Some reviews criticize the administration, mentioning problems with staff retention, underperformance by the HR department in addressing complaints, and a general lack of support for both residents and staff. Concerns about the quality of food and the adequacy of housekeeping services have also been noted. Despite these criticisms, there are individual staff members and aspects of the facility that continue to receive praise, such as the activities director and the nursing staff.

Overall, while many find Creekside Place to be a loving and caring environment for their loved ones, others advise caution due to management and staffing issues. Prospective residents and their families are encouraged to consider both the positive feedback and the criticisms when making a decision.