Creekside Inn Memory Care Community

Positive Reviews:

• Employees describe Creekside Inn as a second home with a family-like atmosphere among residents and staff, highlighting teamwork and dedication to resident care.
• Many reviewers praise the staff for being friendly, competent, and caring, creating a safe and welcoming environment for residents.
• Family members of residents appreciate the high level of care and attention their loved ones receive, noting the facility's cleanliness, engaging activities, and compassionate staff.
• Several reviews commend the facility for its efforts to keep residents safe during the COVID-19 pandemic and for maintaining excellent communication with families.
• The facility is described as beautiful, with lively activities and a sense of peace and calm during stressful times.

Negative Reviews:

• One review reports a negative experience with a loved one suffering multiple falls and injuries within a short period of time, questioning the level of care provided.
• Concerns were raised about the lack of diabetic meal options and an unfulfilled referral reward promise, suggesting areas for improvement in service and communication.
• A critical review describes a lack of personalized care and attention for a resident, with concerns about overmedication and inadequate monitoring.

Mixed Reviews:

• Some employees mention feeling stressed and understaffed but also highlight the supportive management and strong sense of community among staff.
• While most reviews are positive, acknowledging the caring and dedicated staff, there are mentions of challenges and areas needing improvement.