Creekside Center

Positive Reviews:

• Highly praised for having the best physical therapist in Stockton, providing all necessary tools for rehabilitation.
• Several reviewers noted exceptional care during their stay, highlighting well-managed medication, above-average food, and a willingness to offer permanent residency.
• Therapy department received accolades for excellent care, with one individual expressing regret at having to leave due to monetary disagreements.
• Facility cleanliness and up-to-date amenities were commended, alongside attentive staff and management. Parking availability was also noted as a positive.
• Knowledgeable Director of Nurses received praise for clear communication and care plans.
• Leadership and team dynamics were highlighted as strengths, particularly the new administrator's effective management.
• The staff's caring and helpful nature was frequently mentioned, creating a family-like atmosphere for residents and clients.

Negative Reviews:

• One review reported a family member's decline in health due to alleged neglect, resulting in malnutrition and loss of mobility.
• Concerns were raised about the quality of nursing care, with allegations of inadequate patient care leading to a loved one's passing.
• Complaints about staff incompetence, including incorrect medication dosages and a lack of responsiveness to patient needs, were mentioned.

Mixed Feedback:

• While many reviews praised the facility for its cleanliness, care quality, and staff attentiveness, there were serious concerns about specific instances of neglect and mismanagement.
• The facility's environment, staff professionalism, and cleanliness received consistent praise, but these were contrasted by alarming reports of patient neglect and administrative issues.