Covenant Home of Chicago

Positive Reviews:

• Visitors and family members have praised the facility for its cleanliness, professional and courteous staff, and the variety of activities available for residents, including arts and crafts, movie watching, and games like bingo.
• Many reviews highlight the caring and attentive nature of the staff, including CNAs, and the personal attention given to residents, making them feel at home and well cared for.
• The food at the facility is generally well-received, with some noting it as excellent and others appreciating the variety and quantity.
• The community is described as engaging and supportive, offering services such as hair and nail care to keep residents feeling their best.
• Several reviewers specifically mentioned the smooth transition process for new residents and the facility's efforts to make everyone feel welcome and comfortable.

Negative Reviews:

• One review mentioned a lack of sufficient warning before an increase in monthly fees, causing financial strain for the family.
• A potential resident felt that the community was not the right fit for their mother, citing a strong odor during their tour and a lack of warm reception.

Overall Sentiment:

The majority of reviews for Covenant Home are highly positive, with many families and visitors noting the excellent care, clean environment, and variety of activities available. Staff members are frequently mentioned for their kindness, professionalism, and attentiveness to residents' needs. While there are a few criticisms, the overall sentiment is that Covenant Home provides a supportive and engaging community for its residents.