Cove Point Retirement

Positive Reviews:

• Many reviewers have had excellent experiences at Cove Point, praising the caring staff, delicious food, fun activities, and beautiful grounds.
• Special mentions were made for staff members Sissy and Bryce for their exceptional care and efforts to make residents comfortable.
• The community feel, affordability, and strict COVID-19 measures in place were highlighted as significant advantages.
• Residents and their families appreciate the precautions taken during the pandemic, the helpful and kind administration, and the overall loving atmosphere.
• Some reviews noted the facility's appeal to specific communities, such as Mormons, and the availability of daily activities and services like weekly housekeeping.
• The assisted living community within Cove Point received praise for its well-liked status among residents.
• Facilities such as in-apartment washers, dryers, and large fridges were appreciated, along with the overall kindness and helpfulness of the staff.

Negative Reviews:

• Some visitors expressed concerns over the lack of mask-wearing among staff and residents during the COVID-19 pandemic, describing the facility as high-risk.
• There were complaints about the administrator, Bryce, being rude and unprofessional, particularly in response to concerns about COVID-19 precautions.
• A minor issue mentioned was the presence of spider webs in the patio furniture, indicating a need for better cleaning in outdoor areas.

Overall:

Cove Point receives a mix of highly positive reviews for its caring staff, community atmosphere, and comprehensive facilities, alongside some concerns about COVID-19 safety measures and staff behavior. The majority of feedback highlights the facility as a comfortable, welcoming place for seniors, with special commendation for the efforts made to ensure residents' happiness and well-being.