📞 Call for pricing and availability: (800) 780-8101
Courtyards Of Orlando Care Center
1900 Mercy Drive, Orlando, FL 32808
For Pricing & Availability
(800) 780-8101To Reach a Resident
(407) 299-5404Estimated Pricing
Price Comparison
Courtyards Of Orlando Care Center Description
Courtyards Of Orlando Care Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in Pine Hills, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5 out of 10 making it the 56th highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Orlando
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Orlando
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Facility described as dirty with roach infestations.
- Reports of patients sitting in unclean conditions for hours.
- Complaints about poor customer service and staff hanging up on callers.
- Issues with billing and insurance communication.
- Concerns over shared bathrooms not being ideal, especially during COVID-19.
- Complaints about the smell of urine in rooms and unresponsive staff.
- Reports of patients being left unattended and with poor hygiene.
- Some staff described as unhelpful and lacking in communication skills.
Positive Reviews:
- Some find the facility clean and the environment pleasant.
- Entertainment and daily activities are appreciated by residents.
- Staff described as friendly, courteous, and providing great service.
- Positive remarks about the therapy services and meals provided.
- Residents are treated with dignity and respect, receiving personal care like hair and nail grooming.
- Family members note good communication and responsiveness from the staff.
- Activities such as movie night, bingo, and card night are highlighted as positives.
- Some reviews mention the facility being a good value compared to others.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 1, 1983
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 116
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $30748
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-12-15 | 2021-01-13 | C | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2019-04-02 | 2019-05-04 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-04-02 | 2019-05-04 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-04-02 | 2019-05-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-26 | 2023-05-26 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-05-26 | 2023-05-26 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-05-26 | 2023-05-26 | K | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2022-11-16 | 2022-12-16 | D | Resident Rights Deficiencies | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| 2022-11-16 | 2022-12-16 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-11-16 | 2022-12-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-05-19 | 2022-06-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-05-19 | 2022-06-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-05-19 | 2022-06-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-19 | 2022-06-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-19 | 2022-06-20 | E | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-05-19 | 2022-06-20 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-05-19 | 2022-06-20 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-05-19 | 2022-06-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-06-06 | 2022-06-20 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-12-17 | 2021-01-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-12-17 | 2021-01-13 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-12-17 | 2021-01-13 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-12-17 | 2021-01-13 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-03-12 | 2021-03-13 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-11-10 | 2020-11-19 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-11-10 | 2020-11-19 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-04-04 | 2019-05-04 | D | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
| 2019-04-04 | 2019-05-04 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-04-04 | 2019-05-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-04-04 | 2019-05-04 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-04-04 | 2019-05-04 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-04-04 | 2019-05-04 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-04-04 | 2019-05-04 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2019-04-04 | 2019-05-04 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-03-12 | $8,661 |
| 2022-03-07 | $663 |
| 2022-03-07 | $658 |
| 2022-05-19 | $21,424 |
| 2022-05-19 | $21,220 |
What is in the Neighborhood
- The closest city is Pine Hills which is 1.5 miles away and has a population of 60,076 (large town).
- The average income is $28,731, which is very low compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 63
- Average Temperature: 77.0
- Day Breakdown: The area gets 222 days of rain and 142 days of sun
- Precipitation: 3.8 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 4.72% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 18.66% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 19% Black or African-American, 25% Hispanic or Latino, and 51% White.
- The average life expectancy in zip code is 78.44 years old, which is average compared to other zip codes.
- Air Quality: Good Days 154.0, Moderate Days 27.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.7 miles away1st Oriental Market
1.7 miles awayAldi
1.9 miles awayCollege Park Publix Market
2.6 miles awayWalmart Neighborhood Market
2.9 miles awayNone Found
None Found
Banks
Amerasia Bank
1.6 miles awayBank of America
2.5 miles awayAMSCOT Cash Advance
3.3 miles awayWells Fargo
3.4 miles awayFairwinds Credit Union
3.5 miles awayHospitals
Florida Hospital Orlando
3.4 miles awayFlorida Hospital Cancer Institute
3.6 miles awayFlorida Hospital Orlando Main Entrance
3.7 miles awayFlorida Hospital Orlando Emergency Room
3.8 miles awayOrlando Regional Medical Center
4.2 miles awayPharmacies
CVS/pharmacy
2.6 miles awayCVS Pharmacy
3.1 miles awayWalgreens
3.3 miles awayCVS
3.4 miles awayWalmart Pharmacy
6.3 miles awayDentists
Aspen Dental
4.8 miles awayArdin B. Manalo D.M.D., P.A.
5.2 miles awayDr. Anthony G. Mikulka, DDS
5.2 miles awayGerald M Levine, DMD
5.3 miles awayGreenberg Dental
5.5 miles awayParks
Barnett Park
0.4 miles awayLake Lawne Park
0.6 miles awayEmery Hamilton Sports Complex
0.9 miles awayWillows Park
1.2 miles awayIvey Lane Park
1.6 miles awayNone Found
Shopping
mall at millenia
5.6 miles awayOrlando International Premium Outlet
6.5 miles awaySweets Plaza
6.8 miles awayArtegon Marketplace
6.8 miles awayOcooee Plaza
6.9 miles awayCulture
Orlando Pottery Studio
3.0 miles awayBob Carr Theater
3.2 miles awayRenaissance Theatre Company
3.6 miles awaySAK Comedy Lab
3.7 miles awayDoctor Phillips Center for the Performing Arts
3.9 miles awayRestaurants
Juicy Pot
1.6 miles awayTokyo Ramen Fusion Cuisine
1.6 miles awayJoyful Garden
1.6 miles awayGrills Lakeside Seafood Deck & Tiki Bar
2.0 miles awayTrevi Pasta
2.6 miles awayGet exact pricing & check availability
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