Courtyards At River Park

The reviews for Courtyards River Park offer a mixed perspective on the facility's quality, management, and services. Some reviewers have had very positive experiences, praising the compassionate staff, excellent food, and the beautiful, park-like setting of the facility. They highlight the friendly and helpful nature of both the staff and residents, making it a welcoming place for seniors. The large apartments and closets, along with the well-maintained grounds, are also noted as positive aspects.

However, there are significant concerns raised by other reviewers regarding the management and overall care quality. Issues such as unprofessional behavior from management, lack of staff training, and poor customer service are mentioned. There are also serious allegations about the facility being unorganized, having pest infestations, and not adequately addressing residents' needs or safety, including malfunctioning alert pendants. Some reviews express dissatisfaction with the food quality and the handling of medical procedures.

While some employees and family members have had positive interactions and experiences, indicating a caring environment for residents, others suggest a need for improvement in management practices, staff professionalism, and facility maintenance. Prospective residents and their families are encouraged to conduct thorough research and consider all aspects of care and management before making a decision.