Courtyard Plaza

Reviews of Courtyard Plaza show a mix of experiences from visitors and residents' families. Some highlight the facility's cleanliness, modern amenities, and the caring nature of the staff. The location is appreciated for its neighborhood filled with trees and the variety of activities offered to residents, including weekly trips, bingo, card games, and religious services. The facility's response to COVID-19 protocols has been noted positively, with specific commendation for the staff's efforts to keep residents safe and cared for.

However, there are significant concerns raised by some reviewers. Issues include allegations of theft by staff, unprofessional behavior from the administration, lack of communication regarding residents' needs, and poor maintenance of the facility. Complaints about the quality of food, the attentiveness of the staff, and the overall management of the facility have been mentioned. Some reviews express regret about choosing Courtyard Plaza for their loved ones, citing a lack of proper care and attention.

On a positive note, many families express gratitude towards the staff for their dedication and care, highlighting the positive impact on their loved ones' lives. The affordability and cleanliness of the facility are also points of satisfaction. The diverse staff, capable of speaking multiple languages, is seen as an asset by some families.

Overall, the reviews of Courtyard Plaza present a complex picture, with some families experiencing excellent care and others facing challenges with the facility's management and services.