Courtyard Manor of Farmington Hills

Positive Reviews:

• Many reviewers praise the staff for being incredible, professional, accommodating, and friendly, especially highlighting the quality of care provided to residents.
• Facilities such as Courtyard Manor Farmington Hills are commended for their family-like atmosphere, effective healthcare, diet, and medication management, and a wide range of stimulating activities for residents.
• Some reviewers have had personal growth and positive experiences working in these communities, noting the importance of compassion, caring, and a strong work ethic.
• Consistent staff and a warm, caring environment for residents and their family members are highlighted as key strengths of certain communities.

Negative Reviews:

• Several reviews express serious concerns about the quality of care, including allegations of neglect, unprofessional behavior from staff, and unsafe practices.
• Issues such as bugs, unclean facilities, and poor administrative decisions are mentioned, with some reviewers advising against placing loved ones in certain facilities.
• One reviewer shares a particularly distressing experience regarding the rapid health decline and eventual death of a family member, attributing it to the facility's negligence and lack of communication.
• Concerns about the legality of certain practices, such as restraining residents, and the overall attitude of staff towards patients and their families are raised.

Mixed Reviews:

• While some reviewers have had positive experiences with the care and environment provided to their loved ones, others strongly advise checking in often and being vigilant about the care received.
• The importance of family support and the community among residents and their families in making the transition to a care facility smoother is acknowledged.