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Country Villa Plaza Convalescent Center

1209 Hemlock Way, Santa Ana, CA 92707

Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(714) 546-1966

Estimated Pricing

Studio
Estimated $7,709

Price Comparison

  • Average City Price: $7,578
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Country Villa Plaza Convalescent Center Description

    Country Villa Plaza Convalescent Center is a community that offers nursing care and is about 2.6 miles outside Santa Ana, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.7 out of 10 making it the 22nd highest rated community in the city out of 24 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Santa Ana

    Community Reviews

    5.6
    Country Villa Plaza Convalescent Center
    Based on My Caring Plan's proprietary scoring, including 67 reviews across the web

    Ranking

  • Ranking in City: 21 out of 24 communities in Santa Ana
  • Ranking in State: 3355 out of 3640 communities in CA

    • Facility and Grounds B

    Care B

    Staff B

    Cleanliness B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Many complaints about the facility not answering calls or hanging up on callers.
    • Concerns about the quality of nursing care, with assumptions made based on poor customer service.
    • Reports of neglect and poor conditions, including unpleasant odors and unclean environments.
    • Issues with staff attitude, including rudeness and lack of empathy towards patients and their families.
    • Problems with medical and care staff, including delayed or neglected medical treatment and medication administration.
    • Complaints about the physical environment being unsuitable, with temperature control issues and lack of supervision for patients.
    • Several reviewers express a strong recommendation to avoid the facility, citing unsafe and unprofessional conditions.

    Positive Reviews:

    • Some reviewers praise the staff, describing them as caring, kind, considerate, friendly, and professional.
    • Positive experiences with physical therapy and rehabilitation services, including engaging activities like bingo.
    • Appreciation for specific staff members who provided excellent care and service.
    • Positive remarks about the cleanliness of the facility and the quality of care provided to patients.
    • One review highlights the comprehensive care and service provided, noting the staff's patience, kindness, and respect.

    Mixed Reviews:

    • Some reviews mention occasional staff shortages and long waiting times for assistance but also note good physical therapy services.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: Aug. 1, 1979
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 145
    Total current residents: 128
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both

    Facility Incident, Complaints and Fines

    Number of facility incidents: 23
    Number of substantiated complaints: 28
    Number of payment denials: 1
    Number of fines: 2
    Total cost of fines: $37635

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-08-30 2021-10-18 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2021-08-30 2021-10-18 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-08-30 2021-10-18 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-08-30 2021-10-18 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-08-30 2021-10-18 D Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2021-08-30 2021-10-18 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-08-30 2021-10-18 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-04-25 2019-05-13 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-04-25 2019-05-13 E Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-04-25 2019-05-13 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-04-25 2019-05-13 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-04-25 2019-05-13 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-04-25 2019-05-13 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-05-15 2018-06-05 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2018-05-15 2018-06-05 D Construction Deficiencies Use approved construction type or materials.
    2018-05-15 2018-06-05 D Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2018-05-15 2018-06-05 D Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2018-05-15 2018-06-05 D Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2018-05-15 2018-06-05 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2018-05-15 2018-06-05 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-05-15 2018-06-05 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-05-15 2018-06-05 D Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2018-05-15 2018-06-05 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-15 2018-06-05 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-14 2023-01-14 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-06-28 2023-07-28 B Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-06-14 2023-07-14 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-06-06 2023-07-20 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-06-06 2023-07-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-06-06 2023-07-20 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-06-02 2023-07-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-06-01 2023-07-01 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-05-30 2023-06-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-05-18 2023-06-18 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2023-05-18 2023-06-18 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-05-18 2023-06-18 D Administration Deficiencies Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    2023-05-17 2023-06-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-05-03 2023-06-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-04-06 2023-05-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-04-06 2023-05-06 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-03-24 2023-04-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-03-23 2023-03-24 D Resident Rights Deficiencies Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
    2023-03-08 2023-04-12 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2023-03-08 2023-04-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-03-08 2023-04-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-03-07 2023-04-11 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-01-06 2023-02-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-01-06 2023-02-06 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-12-07 2023-01-07 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-12-07 2023-01-07 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-10-19 2022-11-19 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-08-03 2022-09-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-08-02 2022-09-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-08-02 2022-09-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-08-31 2021-09-30 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2021-08-31 2021-09-30 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2021-08-31 2021-09-30 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-08-31 2021-09-30 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-08-31 2021-09-30 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-08-31 2021-09-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-08-31 2021-09-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-08-31 2021-09-30 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2021-08-31 2021-09-30 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2021-08-31 2021-09-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-08-31 2021-09-30 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-08-31 2021-09-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-31 2021-09-30 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-31 2021-09-30 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-08-31 2021-09-30 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-08-31 2021-09-30 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2021-08-31 2021-09-30 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-08-31 2021-09-30 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-08-31 2021-09-30 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2021-08-31 2021-09-30 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-08-31 2021-09-30 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-08-31 2021-09-30 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-08-31 2021-09-30 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-08-31 2021-09-30 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-08-31 2021-09-30 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2021-08-31 2021-09-30 F Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-08-31 2021-09-30 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-08-31 2021-09-30 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2021-08-31 2021-09-30 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-31 2021-09-30 D Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2021-08-31 2021-09-30 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-08-31 2021-09-30 E Administration Deficiencies Hire a qualified full-time social worker in a facility with more than 120 beds.
    2021-08-31 2021-09-30 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-31 2021-09-30 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2021-08-31 2021-09-30 D Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2022-05-10 2022-06-09 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-04-13 2022-04-22 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-22 2022-04-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-03-22 2022-04-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-03-22 2022-04-22 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-25 2022-02-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-01-25 2022-02-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-11-04 2021-12-03 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-11-04 2021-12-03 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2021-11-03 2021-12-03 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-11-03 2021-12-03 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-11-03 2021-12-03 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-09-09 2021-10-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-08-06 2021-09-06 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-08-06 2021-09-06 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-08-06 2021-09-06 D Environmental Deficiencies Provide bedrooms that don't allow residents to see each other when privacy is needed.
    2019-03-11 2019-04-26 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-03-11 2019-04-26 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-03-11 2019-04-26 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-03-11 2019-04-26 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-03-11 2019-04-26 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2019-03-11 2019-04-26 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-03-11 2019-04-26 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-03-11 2019-04-26 E Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2019-03-11 2019-04-26 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-11 2019-05-13 F Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-03-11 2019-04-26 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-03-11 2019-05-13 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-03-11 2019-04-26 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-03-11 2019-04-26 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-03-11 2019-04-26 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-03-11 2019-04-26 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-03-11 2019-04-26 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-03-11 2019-04-26 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-03-11 2019-05-13 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-03-11 2019-04-26 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2019-03-11 2019-04-26 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2019-03-11 2019-04-26 B Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2019-03-11 2019-04-26 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-03-11 2019-04-26 D Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2019-03-11 2019-04-26 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-11 2019-04-26 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2021-05-10 2021-06-10 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-04-29 2021-05-11 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-04-29 2021-05-11 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-29 2021-05-11 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-04-14 2021-04-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-10-29 2020-11-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-09 2020-09-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-03-28 2018-04-28 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-03-28 2018-04-28 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2018-03-28 2018-04-28 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-03-28 2018-04-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2018-03-28 2018-04-28 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-03-28 2018-04-28 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-03-28 2018-04-28 B Resident Assessment and Care Planning Deficiencies Ensure a qualified health professional conducts resident assessments.
    2018-03-28 2018-04-28 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-03-28 2018-04-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-03-28 2018-04-28 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-03-28 2018-04-28 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-03-28 2018-04-28 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-03-28 2018-04-28 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-03-28 2018-04-28 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-03-28 2018-04-28 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2018-03-28 2018-04-28 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-03-28 2018-04-28 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-03-28 2018-04-28 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-03-28 2018-04-28 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-03-28 2018-04-28 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-03-28 2018-04-28 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2018-03-28 2018-04-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2021-08-31 $7,635
    2022-12-07 $30,000

    Denials

    Denial Date Payment Denial Days
    2021-08-31 2

    What is in the Neighborhood

    General Area Overview
    • The closest city is Santa Ana which is 2.6 miles away and has a population of 335,400 (small city).
    • The average income is $45,124, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 61
      • Average Temperature: 69.7
      • Day Breakdown: The area gets 54 days of rain and 310 days of sun
      • Precipitation: 0.3 inches a year

    Demographic Overview
    • The median age is 30.8 years old, very low compared to other cities.
    • 1.41% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 45.61% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 7% Asian, 1% Black or African-American, 55% Hispanic or Latino, and 34% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 81.66 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 99.0, Moderate Days 77.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    ALDI
    0.2 miles away
    El Super
    0.3 miles away
    Bristol Warner Village
    0.4 miles away
    Jugos Mazatlan Produce Market
    0.5 miles away
    Food 4 Less
    0.5 miles away

    None Found

    Bus Stations

    216
    1.9 miles away
    Dyer-Pullman (Stop ID: 6167)
    2.1 miles away
    7262
    2.7 miles away
    3196
    2.8 miles away
    3623
    2.9 miles away

    Banks

    Chase
    0.3 miles away
    Payment Alliance International, Inc.
    0.4 miles away
    Comunidad federal latina CU
    0.5 miles away
    Unify
    0.8 miles away
    Bank of America
    0.9 miles away

    Hospitals

    South Coast Global Medical Center
    0.0 miles away
    Fountain Valley Regional Hospital and Medical Center
    2.8 miles away
    Foothill Regional Medical Center
    3.4 miles away
    Kindred Hospital - Santa Ana
    3.6 miles away
    Fairview Developmental Center
    3.8 miles away

    Pharmacies

    Bristol Medical Pharmacy
    0.1 miles away
    CVS Pharmacy
    1.0 miles away
    Walgreens
    2.5 miles away
    Walmart Pharmacy
    2.6 miles away
    Rite Aid
    4.0 miles away

    Dentists

    Bristol Dental & Orthodontics
    0.1 miles away
    OC Dental Center
    0.1 miles away
    Coast Dental
    0.5 miles away
    Southcoast Metro Dental
    0.5 miles away
    Children's Dental Group / Western Dental Kids
    0.5 miles away

    Parks

    Segerstrom Triangle
    0.2 miles away
    Carl Thornton Park
    0.4 miles away
    Memorial Park
    0.6 miles away
    Lillie King Park
    0.6 miles away
    Armstrong Ranch Community Park
    0.7 miles away

    Places of Worship

    First Congregational Church
    18.4 miles away
    Mission San Juan Capistrano
    19.0 miles away

    Shopping

    South Coast Plaza
    1.3 miles away
    MainPlace Mall
    4.5 miles away
    The Triangle
    5.0 miles away
    Phước Lộc Thọ;Asian Garden Mall
    5.3 miles away
    Bella Terra
    6.2 miles away

    Culture

    Showcase Gallery
    1.0 miles away
    Bear Street Gallery
    1.0 miles away
    Renee & Henry Segerstrom Concert Hall
    1.3 miles away
    Liulu
    1.3 miles away
    Martin Lawrence Galleries
    1.3 miles away

    Restaurants

    I Heart Pancakes
    0.2 miles away
    Denny's
    0.2 miles away
    Pho Crystal Noodle House
    0.2 miles away
    La Michoacana Premium
    0.3 miles away
    IHOP
    0.3 miles away

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    Google map of Country Villa Plaza Convalescent Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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