Country Oak Village

Positive Reviews:

• Many reviewers find Country Oak Village to be a welcoming, clean, and comfortable environment, often described as a "home away from home."
• The staff is frequently praised for being wonderful, caring, and treating residents like family. This includes everyone from the nurses to the kitchen workers.
• The facility is noted for its "like home" feeling, with fresh, homemade meals served "family style" and recent renovations that have been well-received.
• Some reviewers highlighted the reasonable rates for the level of attention, large rooms, and the overall care provided.
• Visitors and family members appreciate the small-town values and the convenience of its location close to the KC metro area.

Negative Reviews:

• There are serious concerns raised about the treatment of residents, including allegations of neglect and unprofessional behavior by the staff.
• One reviewer expressed dissatisfaction with their daughter's volunteer experience, citing poor treatment by the owner and inappropriate tasks assigned to her.
• Several reviews mention the untimely discovery of a resident's passing, raising questions about the facility's monitoring and care standards.
• Communication issues are noted, with some family members finding it difficult to get in touch with their loved ones or receive accurate information about their condition.
• There are accusations of fake positive reviews, suggesting a discrepancy between some online reviews and personal experiences.

Conclusion:

While Country Oak Village has received a mix of reviews, it's clear that experiences vary greatly among reviewers. Positive feedback highlights a caring staff and a comfortable, home-like environment, whereas negative reviews raise serious concerns about resident care and facility management. Prospective residents and their families are encouraged to thoroughly research and visit the facility to form their own opinions.