Country Manor Memory Care

The reviews for Country Manor present a mixed picture of the facility, with some expressing significant concerns and others praising the care and environment provided.

• Several reviewers urge potential clients to visit the facility unannounced to get a true sense of its operations, citing instances of neglect and poor management, especially during off-hours.
• One distressing account mentions a resident suffering due to a nurse's failure to recognize signs of infection, and another describes finding a night shift aide asleep while a resident was in need.
• Conversely, other reviews highlight positive experiences, noting the facility's cleanliness, the compassionate and hardworking staff, and the welcoming atmosphere for residents and their families.
• Some reviews specifically commend the new management team for their attention to care and the low tolerance for subpar employee performance, suggesting that this has led to a high level of satisfaction among some families.
• One reviewer appreciates the educational programs offered, particularly on Alzheimer's and Dementia, praising the staff's knowledge and hospitality.
• There are mentions of the community feeling like a true home, with a focus on creating a family-like environment for residents in need of extra support and care.
• A volunteer shares a unique perspective, praising the community for its continuous improvements in care and activities, and for making everyone feel like they are part of the residents' home.
• However, skepticism is advised by one reviewer regarding negative reviews, suggesting some may stem from conflicts of interest or personal grievances rather than objective experiences.
• Despite the criticisms, several reviews rate the facility highly, emphasizing the clean and organized environment, the compassionate memory care, and the knowledgeable staff.
• One review, however, gives a stark warning against the facility, citing constant turnover and a lack of care from the new management group, contrasting sharply with the facility's past reputation.

In summary, while some reviews raise serious concerns about the care and management at Country Manor, others offer strong endorsements of the facility's staff, environment, and the quality of care provided. Prospective clients are encouraged to visit and assess the facility themselves to make an informed decision.