Country Inn Of Downey

Reviews of the Country Inn senior living facility present a mixed picture, with some highlighting positive aspects and others pointing out serious concerns.

• Several reviewers praise the facility for its cleanliness, modern amenities, and the quality of food provided. The staff is often described as amazing, with a positive attitude and a commitment to the well-being of the residents.
• Some family members of residents have noted significant improvements in the facility's management, leading to a cleaner environment and more efficient handling of concerns and questions.
• Activities and the level of freedom afforded to residents, including the ability to go on shopping trips and participate in various onsite activities, are appreciated by some reviewers.
• However, there are numerous complaints about the facility, including allegations of neglect, unresponsiveness of the management to concerns, and issues with staff behavior. Some reviews mention a lack of attentiveness to residents' needs, rude and disrespectful staff, and concerns about theft.
• One review raises a safety concern, mentioning a resident found in a dangerous situation outside the facility without the staff being aware of their absence.
• Communication issues with the management and staff are frequently mentioned, with some family members struggling to get in touch with the facility to discuss their loved ones' care or financial arrangements.
• There are also concerns about the medical care provided, including infrequent doctor visits, spotty follow-up on treatments and prescriptions, and challenges in managing chronic pain and serious conditions.

In summary, while some find the Country Inn to be a satisfactory living option for their loved ones, citing its amenities and some caring staff members, others express serious concerns about the quality of care, management, and safety at the facility.