Country House

Positive Reviews:

• Residents are treated like family, with a particular note of gratitude for the loving care provided to a resident with advanced Alzheimer's.
• The facility is described as clean, comfortable, and staffed by an upbeat and caring team.
• Country Village is praised for its homey feel and the caring nature of its entire staff, including management, caregivers, and maintenance personnel.
• As a vendor, the reviewer highlights the genuine love and care the staff put into their work and the well-being of the residents.
• One reviewer appreciated the excellent care provided to their loved one, noting the friendly and committed staff.
• Described as the best assisted living facility in town with a high worker to resident ratio.

Negative Reviews:

• Concerns raised about the quality of memory care, with reports of incidents without answers and a recommendation to be cautious.
• Management and staff criticized for being unprofessional and dishonest.
• Described as a horrible place for loved ones, with a specific complaint about the management.
• Staff accused of purposely irritating residents and creating a toxic environment.
• Issues with staff behavior in front of residents, including eating food before residents and leaving fall risk residents unattended.
• Multiple medication mistakes reported, leading to hospitalizations and dissatisfaction among family members.