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Cottonwood Canyon Healthcare Center
1391 Madison Avenue, El Cajon, CA 92021
For Pricing & Availability
(800) 780-8101To Reach a Resident
(619) 444-1107Estimated Pricing
Price Comparison
Cottonwood Canyon Healthcare Center Description
Cottonwood Canyon Healthcare Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Bostonia, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.2 out of 10 making it the 14th highest rated community in the city out of 25 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in El Cajon
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in El Cajon
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the facility for its cleanliness, friendly and professional staff, and high-quality care.
- Several reviews highlight the exceptional physical therapy team and the positive impact they have on recovery.
- Staff members, including CNAs and nurses, are frequently mentioned for going above and beyond in their duties.
- Some reviewers specifically thank the facility for the care provided to their family members, noting significant improvements in their health and well-being.
- The facility is described as a comfortable and caring environment, with a team that includes the family in patient care, creating a collaborative and kind atmosphere.
Negative Reviews:
- A few reviews criticize the facility for issues such as neglect, inconsistency in care, and failure to follow doctor's orders.
- One reviewer mentions a bad experience with cleanliness and staff attitude, including problems with mice and a lack of assistance.
- Concerns are raised about the facility's handling of complaints and the perceived lack of empathy and professionalism from some staff members.
- Allegations of theft, manipulation, and threats by caregivers are mentioned, suggesting a negative impact on patient well-being.
Mixed Feedback:
- While many reviews are overwhelmingly positive, praising the staff and the care provided, there are significant concerns raised by others regarding specific aspects of care and management.
- The facility is recommended by many for its skilled nursing and rehabilitation services, but the negative experiences shared by some reviewers suggest areas that may need improvement.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 92
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 9
Number of
substantiated complaints: 16
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-20 | 2021-08-05 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2021-07-20 | 2021-08-05 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-07-20 | 2021-08-05 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-07-20 | 2021-08-05 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-07-20 | 2021-08-05 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-07-20 | 2021-08-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-07-17 | 2019-08-09 | D | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2019-07-17 | 2019-08-09 | D | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2019-07-17 | 2019-08-09 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-07-17 | 2019-08-09 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-07-17 | 2019-08-09 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2019-07-17 | 2019-08-09 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-07-17 | 2019-08-09 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-09-19 | 2018-10-09 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-09-19 | 2018-10-09 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-09-19 | 2018-10-09 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-09-19 | 2018-10-09 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-09-19 | 2018-10-09 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-09-19 | 2018-10-09 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-15 | 2023-06-27 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-04-26 | 2023-05-10 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-04-26 | 2023-05-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-04-26 | 2023-05-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-04-26 | 2023-05-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-02 | 2023-03-23 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2023-03-02 | 2023-03-23 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-12-05 | 2023-01-04 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2022-12-05 | 2023-01-04 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-10-13 | 2022-10-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-29 | 2022-09-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-07-15 | 2021-08-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-15 | 2021-08-13 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-07-15 | 2021-08-13 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-15 | 2021-08-13 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-07-15 | 2021-08-13 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-07-15 | 2021-08-13 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-07-15 | 2021-08-13 | F | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2021-07-15 | 2021-08-13 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2021-07-15 | 2021-08-13 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-07-15 | 2021-08-13 | D | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2021-07-15 | 2021-08-13 | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2021-07-15 | 2021-08-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-03-30 | 2022-04-18 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2021-12-02 | 2022-01-02 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-12-02 | 2022-01-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-11-03 | 2021-12-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-06 | 2021-09-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-07-11 | 2019-08-10 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-07-11 | 2019-08-10 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-07-11 | 2019-08-10 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-07-11 | 2019-08-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-07-11 | 2019-08-10 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-07-11 | 2019-08-10 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-07-11 | 2019-08-10 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2019-07-11 | 2019-08-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-14 | 2021-09-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-11-13 | 2020-12-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-06-25 | 2018-07-24 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-06-25 | 2018-07-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-06-25 | 2018-07-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-06-25 | 2018-07-24 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-06-25 | 2018-07-24 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-06-25 | 2018-07-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-06-25 | 2018-07-24 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-06-25 | 2018-07-24 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-06-25 | 2018-07-24 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-06-25 | 2018-07-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
What is in the Neighborhood
- The closest city is Bostonia which is 0.6 miles away and has a population of 15,379 (small town).
- The average income is $58,503, which is average compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 57
- Average Temperature: 68.6
- Day Breakdown: The area gets 61 days of rain and 303 days of sun
- Precipitation: 0.4 inches a year
- The median age is 32.7 years old, low compared to other cities.
- 6.85% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 30.73% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 24% Hispanic or Latino, and 65% White.
- The crime rate is 5.26 per 100 people which is high compared to other cities.
- Violent Crime: 1.19 incidents per 100 people
- Property Crime: 2.33 incidents per 100 people
- Drug-Related Crime: 1.21 incidents per 100 people
- The average life expectancy in zip code is 80.76 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 120.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Kaelin's Supermercardo
0.1 miles awayGarcia's Puebla Mercado
0.1 miles awayGrocery Outlet
0.3 miles awayWalmart Neighborhood Market
0.3 miles awaySaray Butcher Shop
0.3 miles awayNone Found
None Found
Banks
Union Bank
0.3 miles awayWells Fargo
0.3 miles awayBank of America
0.5 miles awayBank of the West
0.5 miles awayMyPoint Credit Union
1.0 miles awayHospitals
Sharp Grossmont Hospital
4.4 miles awayAlvarado Parkway Institute Behavioral Health System
6.7 miles awayAlvarado Hospital
7.4 miles awayCrestwood Behavioral Health San Diego
9.1 miles awayKaiser Permanente Zion Medical Center
9.4 miles awayPharmacies
Walgreens
0.3 miles awayCVS Pharmacy
0.6 miles awayRite-Aid #5625
1.9 miles awayRite Aid
3.7 miles awayLeo's Lakeside Pharmacy
4.2 miles awayDentists
Western Dental
0.2 miles awaySmilePlus
0.5 miles awaySun Valley Dental Care
0.6 miles awayFamily Dentestry
1.3 miles awayKorel Family Dentistry
2.1 miles awayParks
Villa Children's Park
0.1 miles awayWells Park
0.5 miles awayBostonia Park
0.6 miles awayJohn F Kennedy Park
0.7 miles awayAlbert Van Zanten Park
0.7 miles awayPlaces of Worship
Mission Basilica San Diego de Alcala
10.2 miles awayShopping
8800 Grossmont Blvd
4.8 miles awayTrolley Town Center
5.0 miles awayGrossmont Center North
5.2 miles awayOtay Ranch Town Center
12.1 miles awayWestfield Plaza Bonita
12.5 miles awayCulture
Mt. Helix Amphitheater
3.7 miles awayStagehouse Theatre
4.5 miles awayYoung Actors Theatre
4.9 miles awayLa Mesa Memorial Fine Arts Center
5.8 miles awaySDSU Open Air Theater
8.3 miles awayRestaurants
Pho Superbowl
0.3 miles awayChen Golden Palace
0.3 miles awayIHOP
0.3 miles awayAmanii’s Meat Market
0.4 miles awayCity Bistro
0.5 miles awayGet exact pricing & check availability
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