Cottesmore Of Life Care

The reviews for the senior living facility present a mixed picture, with many highlighting the positive aspects such as attentive and friendly staff, updated and private rooms, a good selection of meals, and a variety of scheduled activities. The rehab staff is noted for being knowledgeable and supportive, contributing to successful recoveries for some residents. The facility itself is described as new, beautiful, and state-of-the-art, particularly praised for its clean environment and the administration's efforts to accommodate residents' needs.

Several reviewers express gratitude for the excellent care their family members received, mentioning the staff's compassion, cheerfulness, and skilled help. Positive experiences include effective rehabilitation, thoughtful nursing staff, and a smooth transition back to living at home. Some reviewers specifically commend the facility for its beautiful setting, very nice staff, and the overall impression of it being like a hotel with beautiful decor and a clean environment.

However, there are significant concerns raised by other reviewers regarding the level of care and management. Issues include neglect, inadequate patient care, and dietary mistakes, particularly for patients with specific health conditions. Some reviews describe the staff as lazy, uneducated, and rude, with instances of patients not being properly changed or fed according to their dietary needs. There are also complaints about the facility's management, including difficulties in communication and a perceived lack of compassion and professionalism.

Overall, while there are many accounts of positive experiences and commendations for the staff and facility, there are also serious allegations of neglect and mismanagement that potential residents and their families should consider. The facility appears to have both supporters praising its care and detractors expressing concerns about the quality of service provided.