Cottages Senior Living Iii Dba The Cottages Of Boise

Reviews for The Cottages, an assisted living facility, show a mix of experiences. Some reviewers express dissatisfaction, citing instances of poor management, lack of staff support, and inadequate care. Concerns include sudden facility closures for renovations, low morale among overworked and underpaid staff, and a lack of activities for residents. There are also reports of state code violations and issues with meal variety and quality.

On the other hand, several reviews highlight positive aspects of The Cottages. Some family members appreciate the dedicated and compassionate staff, clean and welcoming environment, and the personalized care their loved ones receive. Positive experiences also mention good food quality, engaging activities, and a comfortable, homey atmosphere. The small size of the facility is seen as a plus by some, allowing for more personalized attention, though others view it as a limitation.

Communication with families and the handling of residents' needs are areas noted for improvement. Some reviewers experienced challenges with staff responsiveness and follow-through on care plans. Additionally, concerns about staffing levels and the impact on resident care and service quality are mentioned.

Overall, experiences at The Cottages vary widely. While some families report excellent care and a positive environment, others express significant concerns about management practices, staff support, and the quality of care provided. Prospective residents and their families are encouraged to thoroughly research and consider their options when choosing an assisted living facility.