Cottage Grove Place

Residents and staff at Cottage Grove Place have shared a mix of experiences, highlighting the facility's commitment to care, community, and the well-being of its residents. One family member praised the exceptional assistance they received from staff, particularly Jessica-Leigh, in relocating their 90-year-old uncle from Arizona to Iowa, ensuring a smooth transition and communication with all parties involved. This level of dedication was echoed by another reviewer who commended the facility for its attention to detail and the provision of a range of services including Long-term care, Assisted Living, and Rehabilitation.

However, not all feedback was positive. One review criticized the facility for poor management, unprofessional behavior from the HR department, and inadequate care due to staffing issues. Despite this, other employees shared more favorable experiences, mentioning great teamwork, a friendly atmosphere, and the rewarding nature of their work with residents.

Several residents and their families have expressed deep satisfaction with their decision to move to Cottage Grove Place, citing the caring staff, variety of activities, and the sense of community as key factors in their happiness. The facility's ability to provide a seamless transition across different levels of care, as needed, was particularly valued by those who experienced significant health changes. The LifeCare security, maintenance-free living, and the range of amenities available were highlighted as important aspects of their positive experiences.

One couple, after comparing several facilities, chose Cottage Grove Place for its appealing features and the peace of mind it offered them and their family. Another resident shared their journey of downsizing and moving to the facility, emphasizing the difficult but ultimately rewarding decision to embrace a new way of life at Cottage Grove Place. The community's response to challenges such as COVID-19 and the derecho storm was also noted, with residents appreciating the staff's dedication to safety and well-being during these times.

In summary, Cottage Grove Place is a community that, despite some criticisms, is largely celebrated for its compassionate staff, comprehensive care, and the strong sense of belonging it fosters among residents and their families.