Cortland Place

Reviews of the senior living facility present a mixed picture, with many praising the staff's friendliness, the clean environment, and the professional care provided to residents. Several reviewers highlighted the exceptional care their loved ones received, mentioning the attentive and caring staff, well-maintained facilities, and the positive atmosphere that promotes socialization and activities for residents. The facility's cleanliness and the professionalism of the staff were frequently commended.

However, some reviews expressed significant concerns, including one detailing a negative experience with the rehab services, citing issues with staff communication, food quality, and overall care. Another review described a visit where the resident's needs were not adequately met, pointing out problems with cleanliness and staff responsiveness. Concerns about understaffing and neglect were also mentioned in a couple of reviews, raising questions about the consistency of care and supervision.

On the positive side, many reviews shared heartfelt stories of improvement and satisfaction with the services provided. Families expressed gratitude for the compassionate care their relatives received, highlighting the facility's role in their loved ones' recovery and well-being. The community aspect of the facility, including activities, cleanliness, and the welcoming nature of the staff, was a recurring theme in positive reviews.

In summary, while there are areas of concern that need attention, particularly regarding staffing and specific instances of care, many reviews reflect a positive experience with the facility, praising its environment, staff, and the quality of care provided.