📞 Call for pricing and availability: (800) 780-8101
Coronado Healthcare Center
11411 North 19Th Avenue, Phoenix, AZ 85029
For Pricing & Availability
(800) 780-8101To Reach a Resident
(602) 256-7500Estimated Pricing
Price Comparison
Coronado Healthcare Center Description
Coronado Healthcare Center is a community that offers nursing care, skilled nursing and rehabilitation and is about 6.2 miles outside Glendale, Arizona and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.7 out of 10 making it the 118th highest rated community in the city out of 127 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Phoenix
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Phoenix
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviews strongly advise against this facility, citing poor treatment of patients, lack of communication with family members, and overall neglect.
- Complaints include rude staff, inadequate nutrition, and a lack of proper care and attention to patients' needs.
- Some reviewers have reported serious allegations, including misuse of patient information and patient dumping.
- Concerns about the facility's cleanliness and maintenance were also mentioned, including reports of rodent feces in rooms.
- There are claims of favoritism among staff, inadequate training, and a focus on profit over patient care.
Positive Reviews:
- A few reviews praise the facility, mentioning great staff, excellent therapy teams, and a clean environment.
- Some family members noted that their loved ones received excellent care, including health, therapy, and emotional support.
- Positive remarks were made about the food quality and the variety of activities available for patients.
- Appreciation was shown for specific staff members who were helpful and compassionate during difficult transitions.
Mixed Reviews:
- One review mentioned an initial rocky start but reported that things improved significantly afterward.
- Concerns about proximity to a COVID-19 unit and limited mobility options for patients were raised, despite overall satisfaction with care and staff.
Conclusion:
The facility has received a wide range of feedback, from highly critical to very positive. Potential clients should carefully consider these reviews and possibly visit the facility to make an informed decision.
Reviews
WORST DUMP FOR PATIENTS EVER! To leave a loved one here is an indication of how much you hate the person. This is like a1940's HORROR MOVIE! I stayed here for four hours only because I couldn't get transportation to my home at midnight on a Friday. Cabs will not respond to this location to pick anyone up. This place is the equivalent of a LUNATIC ASYLUM! In he four hours that I spent in their lobby, I was accosted by a nearly naked man in the hallway, listened to a woman making blood-curling screams every 3 minutes throughout the night. ( ONE NURSE MADE THE REMARK THAT THE PATIENT NEEDED A "ONE ON ONE".) I Could not get anyone to help me make a phone call because my phone died the minute I entered the place/no cellphone reception. Truthfully, I was in fear for my safety! It's in a bad neighborhood and should not advertised as a place in which to convalesce after open heart surgery. Shame on Thunderbird Hospital for even allowing someone to choose this place and dump me here. I have been in numerous post surgical care facilities and they were a "hospital" setting, with modern equipment, a bathroom, clean and insect free, and QUIET. Coronado has large grasshoppers and other insects walking in the front door. They haven't renovated, no matter what the AD says. They have no personal showers, just a TOILET IN A CLOSET (NO TOILET PAPER), NO SINK. and COMMUNAL SHOWER somewhere. 1940's beds that are so uncomfortable and not adjustable. I got the impression that this a a drug rehab center or "street person" rest home, not for serious post surgical care at all! I can't grade it lower than one star for anything, because they don't have any negative star ratings to click on. My friends came to visit and I had already checked myself out at 3 AM. They not only couldn't find my name in their records, but they said it was horrible and they only saw the lobby. If they could have seen the patient rooms and "bathroom-closet", they would really have been shocked. How this place can qualify for post-surgical recuperation in impossible to comprehend. This is 10 stars lower than being put in a prison! Noisy, dirty, bug-infested, and not the place for peace and quiet at all. Medications are left on the counter in the lobby where anyone can get to them. If I hadn't asked for my "follow up paperwork with all the medical information I need and my prescriptions, I would not have received them prior to leaving this place. If any prescriptions had been refilled, I did not receive them at all to take with me. And, the cherry on top of this was a "nurse" who was racially biased and didn't like "white people".....so ignored me completely.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 5, 1986
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 191
Total current residents: 179
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-20 | 2022-11-21 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-04-30 | 2021-06-15 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-09 | 2023-04-28 | G | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2023-01-10 | 2023-01-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-01-10 | 2023-01-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-04-30 | 2021-06-03 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-04-30 | 2021-06-03 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2020-12-22 | 2021-02-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-13 | 2020-03-29 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-01-13 | 2020-03-29 | G | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| 2019-03-14 | 2019-04-27 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2019-03-14 | 2019-04-27 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-03-14 | 2019-04-27 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-03-14 | 2019-04-27 | E | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2019-03-14 | 2019-04-27 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-03-14 | 2019-04-27 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-03-14 | 2019-04-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-03-14 | 2019-04-27 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-03-14 | 2019-04-27 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-03-14 | 2019-04-27 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-03-14 | 2019-04-27 | D | Administration Deficiencies | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-06-01 | $6,500 |
| 2020-07-10 | $7,100 |
What is in the Neighborhood
- The closest city is Glendale which is 6.2 miles away and has a population of 240,126 (small city).
- The average income is $44,448, which is very low compared to other zip codes.
- Weather
- High Temperature: 93
- Low Temperature: 54
- Average Temperature: 74.5
- Day Breakdown: The area gets 64 days of rain, 0 days of snow and 299 days of sun
- Precipitation: 0.7 inches a year
- The median age is 33.8 years old, low compared to other cities.
- 4.63% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 19.24% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 3% Asian, 6% Black or African-American, 32% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
El Rancho Market
1.6 miles awayWalmart Supercenter
1.7 miles away99¢ Store
2.1 miles awayFry's Marketplace
2.2 miles awayDesert Mission Food Bank
2.2 miles awayNone Found
Bus Stations
18004
0.0 miles away11618
0.1 miles away11617
0.2 miles away18005
0.2 miles away11548
0.3 miles awayBanks
BBVA Compass
1.4 miles awayBank of America
1.4 miles awayBMO Harris Bank
1.4 miles awayChase
1.5 miles awayWells Fargo
1.8 miles awayHospitals
HonorHealth John C. Lincoln Medical Center
2.1 miles awaySaint Joseph's Hospital Huger Mercy Living Center
3.2 miles awayThe CORE Institute Specialty Hospital
4.0 miles awayAbrazo Central Campus
4.4 miles awayBanner Thunderbird Medical Center
4.7 miles awayPharmacies
CVS Pharmacy
1.5 miles awayWalgreens
1.6 miles awayWalmart Pharmacy
2.2 miles awayFrys Pharmacy
3.0 miles awayDentists
West Cactus Dental
1.4 miles awayAspen Dental
1.6 miles awayCute Smiles 4 Kids
1.6 miles awayRisas Dental
2.1 miles awayWestern Dental
2.4 miles awayParks
North Mountain Preserve
0.2 miles awayWinifred Green Park
0.5 miles awayCave Creek Park - Cholla
0.8 miles awayCave Creek Park - Cactus
0.8 miles awayCave Creek Park - Sandlilly
0.9 miles awayPlaces of Worship
First Methodist Episcopal Church of Glendale
6.0 miles awayRoosevelt community church
9.2 miles awayThe Church of Jesus Christ of Latter-day Saints
19.1 miles awayShopping
Metrocenter Mall
1.7 miles awayChristown Spectrum Mall
4.6 miles awayParadise Valley Mall
6.6 miles awayArrowhead Towne Center
7.9 miles awayMy Florist Plaza
8.6 miles awayCulture
The Torch Theatre
5.9 miles awayE. Lowell Rogers Amphitheater
6.1 miles awayAmphitheatre
6.9 miles awayEric Fischl Gallery
7.4 miles awayLisa Sette Gallery
7.6 miles awayRestaurants
Pappadeaux Seafood Kitchen
1.0 miles awayAshleigh's Cafe
1.2 miles awayOlive Garden
1.3 miles awayBuffalo Wild Wings
1.3 miles awaySweet Tomatoes
1.3 miles awayGet exact pricing & check availability
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