Corona Regional Medical Center D/P Snf

Summary of Reviews:

• Several reviewers have reported experiencing or witnessing rude and disrespectful behavior from the staff, including specific incidents of verbal abuse and neglect.
• Concerns were raised about the facility's appropriateness for mental health treatment, with reports of inadequate care, lack of access to therapists, and staff exacerbating patients' mental health issues.
• Some positive feedback was mentioned, including a few staff members who were described as caring and supportive, and a family member who noted their child received good support and quick recovery thanks to the staff.
• Complaints about the facility's handling of medical treatments and charges were also noted, including a specific mention of excessive charges for unnecessary services.
• Issues with the facility's environment were highlighted, including unsanitary conditions and lack of basic amenities for patients.
• Communication problems with the staff were frequently mentioned, including difficulty obtaining information and unprofessional behavior over the phone.
• A few reviewers expressed satisfaction with the care provided to their loved ones, contrasting sharply with the majority of negative experiences.

Overall, the reviews paint a picture of a facility with significant challenges in staff behavior, patient care, and administrative handling, though there are isolated instances of positive experiences.