Cornerstone Gardens

Positive Reviews:

• Many reviewers praise the facility for its cleanliness, modern amenities, and the friendliness of the staff.
• Several reviews highlight the excellent rehabilitation services, noting the staff's competence and the effectiveness of the physical and occupational therapy programs.
• Some reviewers specifically commend the facility for the quality of care provided to their loved ones, mentioning successful recoveries and the maintenance of dignity for the residents.
• A few reviews mention the facility's ability to create a positive environment, with one reviewer noting the healing power of the staff's smiles.

Negative Reviews:

• Several reviewers express concerns about the quality of care during weekends, describing the staff as less attentive and responsive.
• There are complaints about the facility's handling of medications, with one reviewer upset about their relative being put on sleeping pills and antidepressants unnecessarily.
• Issues with billing and administration are mentioned, including repeated billing errors and difficulties in communication with the office.
• Some reviews criticize the quality of the food, describing meals as cold, tasteless, and lacking in nutrition.
• Concerns about the facility being understaffed are raised, with reports of residents waiting long periods for assistance and receiving inadequate rehabilitation services.
• One reviewer details a particularly negative experience, including misdiagnosis, lack of proper medical care, and poor communication among staff, leading to a recommendation against the facility.

Mixed Reviews:

• While many reviews praise the staff for their friendliness and professionalism, others criticize specific members for rudeness or incompetence.
• The facility's environment and amenities receive positive feedback, but some reviewers feel that the quality of care does not meet their expectations.