Coral Rehabilitation and Nursing of Arlington

Reviews of the facility have been mixed, with several concerning reports of neglect and poor care. Some reviewers have reported unpleasant smells, lack of regular check-ins on residents, and significant delays in receiving medical assistance. There have been instances where residents were left without help for hours, leading to severe discomfort and, in one tragic case, a resident's death due to neglect.

On the other hand, there are positive reviews highlighting the professionalism, care, and friendliness of the staff at Heritage Oaks. Some residents and their families have praised the spacious and clean rooms, nutritious meals, and a variety of activities available, including physical therapy, bingo, and art classes. The facility has been described as having a caring environment with staff treating residents like family, and efforts to renovate and improve the facility have been noted.

However, the negative experiences shared by some reviewers raise serious concerns about the consistency of care and management's attention to residents' needs. Issues such as unattended medical needs, poor hygiene, and inadequate responses to residents' requests for assistance have been highlighted. One reviewer even expressed a desire to take legal action due to the poor condition their loved one was in upon leaving the facility.

It's clear that while there are elements of care and dedication within the facility, there are also significant areas that require immediate attention and improvement to ensure the safety and well-being of all residents. Prospective residents and their families are advised to conduct thorough visits and research before making a decision.