Coral Oaks

Summary of Reviews:

• Some reviewers experienced poor communication with management, noting difficulty in getting responses to inquiries.
• Many reviews highlight the excellent care and attention provided by the staff at Coral Oaks, especially during the COVID-19 pandemic, with staff taking exceptional measures to ensure resident safety.
• Residents and their families appreciate the wide range of activities, meals, and services offered, including parties, church services, and physical therapy.
• The facility is praised for its cleanliness, friendly atmosphere, and the sense of community among residents. Many noted the positive impact on their loved ones' well-being and social life.
• Some concerns were raised about specific issues such as the presence of pests and the need for a more secure mail delivery system.
• Several reviewers specifically mentioned the helpfulness and politeness of the staff across various departments, contributing to a welcoming environment.
• The decision to move to Coral Oaks is often described as a positive one, with residents and their families feeling it was the best choice among other options in the area.
• There are mentions of the facility's efforts during emergencies, such as hurricanes, with appreciation for the care and information provided to residents and their families.

Overall, Coral Oaks receives high praise for its staff, facilities, and the quality of care provided to its residents, with some areas noted for improvement.