📞 Call for pricing and availability: (800) 780-8101
Continuing Healthcare At Willow Haven
1020 Taylor Street, Zanesville, OH 43701
For Pricing & Availability
(800) 780-8101To Reach a Resident
(740) 454-9747Estimated Pricing
Price Comparison
Continuing Healthcare At Willow Haven Description
Continuing Healthcare At Willow Haven is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in the town of Zanesville, Ohio and is part of the Continuing Healthcare Solutions network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.8 out of 10 making it the 9th highest rated community in the city out of 12 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Zanesville
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Zanesville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Willow Haven:
- There are mixed opinions about the quality of care and management at Willow Haven. Some reviewers express strong dissatisfaction, citing poor and rude management, lack of proper care from staff, and a depressing atmosphere. Concerns about resident treatment and staff indifference were highlighted, with a call for the facility to be shut down.
- Conversely, positive experiences were also shared. Events like Trunk or Treat were appreciated by families, indicating engaging activities for residents and community involvement. Some staff members were praised for their dedication and care, suggesting that there are exceptions to the concerns raised.
- A family member of a resident praised the staff for their exceptional care, especially for residents with special needs. They appreciated the communication and involvement from the staff, indicating a caring and patient environment.
- Comments on the work environment from current and former employees present a picture of challenges, including staff shortages and issues with corporate decisions. Despite these challenges, some employees express gratitude for the opportunity to work there and for the company's dedication to resident care and improvement.
- Financial compensation and corporate practices were criticized by an agency worker, pointing out issues with staff retention and corporate responsiveness to staff and resident needs.
In summary, reviews of Willow Haven are varied, with both commendations for certain staff members and activities, and serious criticisms regarding management, staff behavior, and the overall atmosphere of the facility. Prospective residents and employees may want to consider these mixed reviews carefully.
Reviews
There are currently no reviews that were left on My Caring Plan
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Continuing Healthcare At Willow Haven Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: June 27, 2002
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 81
Total current residents: 61
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 19
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $31806
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-17 | 2023-06-13 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-05-17 | 2023-06-13 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-05-17 | 2023-06-13 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-05-17 | 2023-06-13 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-05-17 | 2023-06-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-06-30 | 2021-08-06 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2021-06-30 | 2022-03-07 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-06-30 | 2021-08-06 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-06-30 | 2022-01-24 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-30 | 2021-08-06 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-06-30 | 2021-08-06 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-04-02 | 2019-04-23 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-04-02 | 2019-04-23 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-04-02 | 2019-04-23 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-03 | $48,460 |
| 2021-05-17 | $650 |
| 2021-05-17 | $655 |
| 2021-06-10 | $6,923 |
| 2021-06-10 | $10,650 |
| 2022-08-04 | $24,229 |
| 2022-08-04 | $37,275 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-06-10 | 28 |
What is in the Neighborhood
- The closest city is Zanesville which is 1.9 miles away and has a population of 25,498 (mid sized town).
- The average income is $51,741, which is low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 31
- Average Temperature: 55.2
- Day Breakdown: The area gets 179 days of rain, 31 days of snow and 153 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 7.48 per 100 people which is very high compared to other cities.
- Violent Crime: 1.91 incidents per 100 people
- Property Crime: 4.63 incidents per 100 people
- Drug-Related Crime: 0.55 incidents per 100 people
- The average life expectancy in zip code is 76.08 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.8 miles awayKroger
1.1 miles awayAldi
1.3 miles awaySam's Club
1.5 miles awayPick 'n Save
1.8 miles awayNone Found
None Found
Banks
Huntington Bank
0.7 miles awayPNC Bank
0.7 miles awayPeoples Bank
0.8 miles awayCentury National Bank
0.9 miles awayChase
1.2 miles awayHospitals
Genesis HealthCare System
0.4 miles awayCoshocton Regional Medical Center
22.8 miles awayLicking Memorial Hospital
23.4 miles awayPharmacies
Northside Pharmacy
0.6 miles awayCVS Pharmacy
1.1 miles awayWalgreens
22.5 miles awayMiller Pharmacy
22.7 miles awayRite Aid
22.8 miles awayDentists
Aspen Dental
1.9 miles awayParks
Maple Hill Park
0.1 miles awayYMCA Park
0.4 miles awayGenesis Recreational Area
0.5 miles awayWestview Community Park
0.8 miles awayMission Oaks
0.8 miles awayNone Found
Shopping
Colony Square Mall
1.3 miles awayIndian Mound Mall
23.0 miles awayCulture
Zanesville Art Center
1.0 miles awaySecrest Auditorium
1.8 miles awayMidland Theater
21.2 miles awayPomerene Center for the Arts
22.5 miles awayTriple Locks Theater
23.0 miles awayRestaurants
Adornetto's
0.6 miles awayMark Pi's China Gate
0.6 miles awayFujiyama's Steak House
0.6 miles awayRusso's Wood Fried Pizza
0.6 miles awayBob Evans
0.8 miles awayGet exact pricing & check availability
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Disclaimer
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