📞 Call for pricing and availability: (800) 780-8101

Consulate Health Care Of Winter Haven

2701 Lake Alfred Rd, Winter Haven, FL 33881

Nursing Home
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(863) 298-5000

Estimated Pricing


Price Comparison

  • Average City Price: $5,705
  • Average State Price: $6,293
  • Average National Price: $7,508


  • Consulate Health Care Of Winter Haven Description

    Consulate Health Care Of Winter Haven is a community that offers nursing care and is about 2.0 miles outside the town of Winter Haven, Florida. Residents who live at the facility are able to choose from a range of room layouts.

    The community has an average rating of 5.7 out of 10 making it the 16th highest rated community in the city out of 17 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Winter Haven


    Community Reviews

    5.7
    Consulate Health Care Of Winter Haven
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 16 out of 18 communities in Winter Haven
  • Ranking in State: 2072 out of 2240 communities in FL
  • Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for the facility are mixed, with some highlighting excellent care and others expressing serious concerns:

    • Several reviewers have praised the facility for its cleanliness, caring staff, and the quality of patient care, likening it to being with family and emphasizing the professionalism and empathy of the staff.
    • Some have shared positive experiences regarding the management team's hands-on approach and the facility's ability to provide a supportive environment during difficult times, including effective rehabilitation and nursing care.
    • On the other hand, numerous reviews have raised significant issues, including neglect leading to severe health consequences and even death. Concerns about the facility's handling of medications, wound care, and overall patient safety have been mentioned.
    • Complaints about the facility's physical condition, such as cleanliness and maintenance, have been noted, alongside criticisms of the staff's attitude and competence.
    • There are reports of administrative issues, including problems with billing and insurance, and a perceived lack of empathy and professionalism among some staff members.
    • Despite some positive feedback, there are repeated calls for oversight from regulatory bodies due to the severity of the concerns raised.

    Overall, while there are instances of satisfaction with the care provided, the facility has faced significant criticism regarding the quality of care, staff behavior, and facility management.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Oct. 2, 1998
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 115
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 7
    Number of payment denials: 0
    Number of fines: 7
    Total cost of fines: $56010


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-06-30 2021-08-01 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-06-30 2021-08-01 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-06-30 2021-08-01 D Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2021-06-30 2021-08-01 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2021-06-30 2021-08-01 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-06-30 2021-08-01 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-06-30 2021-09-30 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
    2021-06-30 2021-08-01 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-24 2019-10-11 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-01-09 2019-02-11 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-01-09 2019-02-11 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-01-09 2019-02-11 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-01-09 2019-02-11 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-01-09 2019-02-11 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-01 2023-01-01 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-01 2023-01-01 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-07-01 2021-09-30 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-07-01 2021-08-01 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2021-07-01 2021-08-01 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-07-01 2021-08-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-07-01 2021-08-01 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-07-01 2021-08-01 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-07-01 2021-09-30 D Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2022-06-21 2022-07-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-06-21 2022-07-21 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-09-27 2019-10-11 D Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2019-09-27 2019-10-11 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-09-27 2019-10-11 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-09-27 2019-10-11 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-09-27 2019-10-11 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-09-27 2019-10-11 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-09-27 2019-10-11 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-09-27 2019-10-11 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-27 2019-10-11 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2021-07-01 2021-08-01 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-07-01 2021-08-01 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-01-22 2021-02-16 J Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-01-22 2021-02-16 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-10-15 2020-11-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-01-11 2019-02-11 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-01-11 2019-02-11 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2019-01-11 2019-02-11 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-01-11 2019-02-11 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-01-11 2019-02-11 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-01-11 2019-02-11 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-01-11 2019-02-11 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-01-11 2019-02-11 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-01-11 2019-02-11 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-01-11 2019-02-11 D Environmental Deficiencies Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

    Fines

    Fine Date Fine Amount
    2017-09-22 $18,655
    2018-04-20 $3,065
    2019-05-13 $52,299
    2020-06-25 $3,250
    2021-01-22 $32,819
    2021-05-17 $650
    2021-07-01 $10,394
    2021-07-01 $15,990
    2022-02-28 $987
    2022-02-28 $994
    2022-03-07 $2,043
    2022-10-24 $6,293
    2022-11-15 $2,797
    2022-11-15 $2,818

    Denials

    Denial Date Payment Denial Days
    2019-05-13 59

    What is in the Neighborhood

    General Area Overview
    • The closest city is Winter Haven which is 2.0 miles away and has a population of 37,689 (mid sized town).
    • The average income is $44,979, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 63
      • Average Temperature: 76.2
      • Day Breakdown: The area gets 213 days of rain and 151 days of sun
      • Precipitation: 3.0 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 77.27 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 152.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Publix
    1.1 miles away
    Winn-Dixie
    2.5 miles away
    Save-A-Lot
    2.5 miles away
    Aldi
    2.7 miles away
    Harveys
    2.8 miles away

    Transportation

    Winter Haven
    3.4 miles away
    Auburndale Historic Train Depot
    3.4 miles away
    Lakeland
    13.2 miles away

    None Found

    Banks

    Chase
    1.2 miles away
    Bank of America
    2.0 miles away
    CenterState Bank
    2.3 miles away
    Wells Fargo
    2.4 miles away
    Regions Bank
    2.6 miles away

    Hospitals

    Winter Haven Hospital
    1.5 miles away
    Heart of Florida Regional Medical Center
    10.5 miles away
    Bartow Regional Medical Center
    11.1 miles away
    Lakeland Regional Health Medical Center
    13.3 miles away
    Lake Wales Medical Center
    14.8 miles away

    Pharmacies

    CVS
    1.7 miles away
    Walgreens
    2.4 miles away
    Benzer Pharacy
    2.7 miles away
    CVS Pharmacy
    3.0 miles away
    Walmart Pharmacy
    3.2 miles away

    Dentists

    John I. Park, DMD, PA
    2.9 miles away
    Aspen Dental
    13.9 miles away
    Quality Dental
    14.7 miles away
    Implant & Comprehensive Dentistry
    16.0 miles away
    Poinciana Dental
    18.7 miles away

    Parks

    Inman Park
    0.5 miles away
    Winter Haven
    0.6 miles away
    Chain of Lakes Downtown Trailhead Park
    1.5 miles away
    Lake Cannon Park
    1.6 miles away
    Central Park
    1.7 miles away

    None Found

    Shopping

    Village Square Shopping Center
    2.8 miles away
    Colonial Promenade
    3.1 miles away
    Southeast Plaza
    3.5 miles away
    Eagle Ridge Mall
    9.8 miles away
    Highland City Town Center
    10.6 miles away

    Culture

    Art Building
    3.4 miles away
    Pirates Cove Live Water Ski Show
    4.8 miles away
    Lakeland Community Theatre
    13.1 miles away
    Lake Mirror Auditorium
    13.1 miles away
    Lake Mirror Amphitheatre
    13.1 miles away

    Restaurants

    Floridino’s Italian Kitchen
    0.7 miles away
    Golden Wok
    1.2 miles away
    Smokin' Jim's House of Bar-B-Q
    2.1 miles away
    Idle Zone
    2.4 miles away
    Osaka Japanese Steak House
    2.5 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Consulate Health Care Of Winter Haven

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More