📞 Call for pricing and availability: (800) 780-8101
Consulate Health Care Of Norfolk
3900 Llewellyn Ave, Norfolk, VA 23504
For Pricing & Availability
(800) 780-8101To Reach a Resident
(757) 625-5363Estimated Pricing
Price Comparison
Consulate Health Care Of Norfolk Description
Consulate Health Care Of Norfolk is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.4 miles outside Norfolk, Virginia and is part of the Consulate Health Care network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5 out of 10 making it the 18th highest rated community in the city out of 22 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Norfolk
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Norfolk
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Norfolk
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. Positive comments praise the welcoming and professional staff, the hardworking therapy department, and improvements in the building and resident care. Patients and visitors have noted the caring nature of some staff members and the effective rehabilitation services provided.
However, numerous reviews raise significant issues about the facility's cleanliness, staff behavior, and overall patient care. Concerns include unattended health emergencies, neglectful treatment of residents, unsanitary conditions, and a lack of responsiveness from the management. Reports of unprofessional staff behavior, inadequate cleaning, and safety hazards such as falls and untreated medical conditions are recurrent themes. Some reviewers have gone as far as advising against admitting loved ones to this facility due to their negative experiences.
While there are instances of positive feedback regarding staff dedication and patient improvement, the prevalence of negative reviews suggests a need for comprehensive improvements in facility management, staff training, and patient care practices to address the concerns raised by visitors, patients, and employees alike.
Reviews
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: April 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 222
Total current residents: 197
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $62799
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-18 | 2022-03-01 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-01-18 | 2022-03-01 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2017-06-23 | 2017-08-31 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2017-06-23 | 2017-08-31 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2017-06-23 | 2017-08-31 | F | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2017-06-23 | 2017-08-31 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2017-06-23 | 2017-08-31 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2017-06-23 | 2017-10-31 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2017-06-23 | 2017-08-31 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2017-06-23 | 2017-08-31 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2017-06-23 | 2017-08-31 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2017-06-23 | 2017-08-31 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2017-06-23 | 2017-08-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2017-06-23 | 2017-08-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2017-06-23 | 2017-08-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-19 | $9,227 |
| 2020-08-26 | $3,250 |
| 2021-11-11 | $41,246 |
| 2022-10-24 | $3,145 |
| 2022-11-15 | $1,761 |
| 2022-11-15 | $1,748 |
| 2023-03-07 | $13,397 |
What is in the Neighborhood
- The closest city is Norfolk which is 2.4 miles away and has a population of 246,393 (small city).
- The average income is $34,326, which is very low compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 42
- Average Temperature: 63.2
- Day Breakdown: The area gets 167 days of rain, 7 days of snow and 189 days of sun
- Precipitation: 2.0 inches a year
- The median age is 30.2 years old, very low compared to other cities.
- 11.95% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.78% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 4% Asian, 40% Black or African-American, 6% Hispanic or Latino, and 47% White.
- The crime rate is 8.75 per 100 people which is very high compared to other cities.
- Violent Crime: 2.02 incidents per 100 people
- Property Crime: 6.13 incidents per 100 people
- Drug-Related Crime: 0.21 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.9 miles awayThe Fresh Market
1.0 miles awayHarris Teeter
1.2 miles awayWalmart Neighborhood Market
2.4 miles awayKroger
2.5 miles awayTransportation
Goode
0.4 miles awayBeazley
0.5 miles awayEVMC/Fort Norfolk
1.9 miles awayYork Street/Freemason
2.0 miles awayMonticello
2.1 miles awayNone Found
Banks
Monarch Bank
1.0 miles awayBB&T
1.0 miles awayWells Fargo
1.0 miles awayBank of Hampton Roads
1.0 miles awayBank of America
1.0 miles awayHospitals
Bon Secours DePaul Medical Center
1.2 miles awaySentara Norfolk General Hospital
1.6 miles awayChildren's Hospital of the King's Daughters
1.6 miles awayNaval Hospital Portsmouth NMCP
2.6 miles awayHarbor Point Behavioral Health Center
3.1 miles awayPharmacies
Rite Aid
1.0 miles awayWalgreens
1.0 miles awayCVS Caremark
1.0 miles awayCVS Pharmacy
1.8 miles awayMacarthur Pharmacy
2.2 miles awayDentists
Dental
4.6 miles awayFamily Dentistry
5.1 miles awayLovell Family Dentistry, Pc
6.2 miles awayDr. Boyce
6.7 miles awayEastern Va. Family & Cosmetic Dentistry
6.9 miles awayParks
Colonial Place Greenway Park
0.1 miles awayLafayette Park
0.1 miles awayWellness Orchard
0.3 miles awayAfrican Village Garden
0.4 miles awayBrowse Garden
0.4 miles awayPlaces of Worship
Monumental United Methodist Church
3.3 miles awaySaint Pauls Catholic Church
3.3 miles awayTrinity Episcopal Church
3.3 miles awayShopping
Macarthur Center
2.2 miles awayNaval Exchange
4.5 miles awayHarbour View East Shopping Center
7.9 miles awayChesapeake Square Mall
8.0 miles awayPembroke Mall
8.5 miles awayCulture
Barron and Ellin Gordon Art Galleries
1.0 miles awayBrock Commons
1.0 miles awayLakewood Music And Dance Center
1.2 miles awayDiehn Fine and Performing Arts Center
1.4 miles awayHarrison Opera House
1.6 miles awayRestaurants
MJ's Tavern
0.2 miles awayDirty Buffalo
0.6 miles awaySam's Subs
0.7 miles awayCogans Pizza
0.7 miles awayHandsome Biscuit
0.7 miles awayGet exact pricing & check availability
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