Condor Health Lafayette

Reviews of the senior living facility present a mixed picture, with some expressing significant concerns and others praising the facility and its staff.

• Several reviewers have raised issues about the facility, including frequent name changes, lack of attention to residents, missing personal items, inadequate hygiene care, limited visitation hours, and maintenance problems such as leaks and flooding.
• On the other hand, many reviews highlight positive experiences, noting the staff's politeness, professionalism, and attentiveness. The facility has been described as clean, updated, and well-run, with special commendations for COVID safety precautions and the responsiveness of the staff to residents' needs.
• Some reviewers specifically appreciated the facility's efforts in rehabilitation, mentioning successful physical therapy sessions and the staff's dedication to keeping family members informed about their loved ones' conditions.
• Concerns were also voiced about the staff's attitude, with some describing them as unprofessional and inattentive, particularly during night shifts. However, others found the staff to be genuinely nice, helpful, and accommodating, even going out of their way to assist with visitation requests and provide updates on residents' well-being.
• The facility's cleanliness and pleasant environment were frequently mentioned, with one reviewer noting the absence of unpleasant smells and the presence of lovely art on the walls.
• Despite some negative experiences, there are numerous accounts of family members being satisfied with the care provided, mentioning that their loved ones were happy and well-treated.

In summary, while there are areas for improvement, particularly in terms of staff professionalism and facility maintenance, many reviews suggest that the facility offers a clean, caring, and attentive environment for its residents.