📞 Call for pricing and availability: (800) 780-8101

Concordia Nursing And Rehabilitation-Northhaven

3300 Broadway Ne, Knoxville, TN 37917

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(865) 689-2052

Estimated Pricing

Studio
Estimated $4,970

Price Comparison

  • Average City Price: $5,135
  • Average State Price: $7,131
  • Average National Price: $7,508


  • Concordia Nursing And Rehabilitation-Northhaven Description

    Concordia Nursing And Rehabilitation-Northhaven is a community that offers nursing care and is about 2.9 miles outside Knoxville, Tennessee. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.5 out of 10 making it the 56th highest rated community in the city out of 57 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Knoxville


    Community Reviews

    4.5
    Concordia Nursing And Rehabilitation-Northhaven
    Based on My Caring Plan's proprietary scoring, including 17 reviews across the web

    Ranking

  • Ranking in City: 56 out of 57 communities in Knoxville
  • Ranking in State: 694 out of 701 communities in TN
  • Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Experiences:

    • Some reviewers have had positive rehabilitation experiences, noting caring staff and a welcoming environment.
    • A few reviewers highlighted specific instances of good care and attention from the staff.
    • One reviewer specifically praised Kindred Northhaven Rehabilitation and Nursing Home for its professional, friendly, and organized staff, describing their stay as a "home away from home."

    Negative Experiences:

    • Several reviews express serious concerns about the facility, including allegations of neglect, unprofessional behavior, and unsanitary conditions.
    • Complaints include long wait times for assistance, poor hygiene, unclean facilities, and issues with staff attitudes.
    • There are reports of mismanagement and unsafe conditions since a change in ownership, with staff described as overworked and understaffed.
    • Some reviewers have reported racial issues, unprofessional language by staff, and a lack of basic care such as regular showers or baths.
    • Concerns were raised about the handling of personal items and medication, with one case mentioning the loss of important medical equipment and personal belongings.
    • There are allegations of patients being mistreated or threatened by staff, and concerns about the facility's response to complaints.

    Mixed Experiences:

    • While some reviewers have had positive experiences or noted improvements in their loved ones' care, the majority of feedback points to significant areas of concern.
    • One reviewer mentioned a past positive work experience but questioned current staff quality.

    Overall:

    The facility has received a mix of reviews, with several expressing satisfaction with the care provided to their family members. However, there are numerous reports of serious issues ranging from neglect and unsanitary conditions to unprofessional staff behavior and mismanagement. Prospective clients may want to consider these reviews carefully and conduct thorough research or visits to assess the current state of care and facilities.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Sept. 1, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 91
    Total current residents: 57
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-06-26 2022-07-25 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2022-06-26 2022-07-25 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-06-26 2022-07-25 D Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2022-06-26 2022-07-25 D Smoke Deficiencies Provide properly protected cooking facilities.
    2022-06-26 2022-07-25 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-06-26 2022-07-25 D Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2022-06-26 2022-07-25 D Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2019-10-21 2019-11-07 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-10-21 2019-12-06 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-10-21 2019-11-07 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-10-21 2019-11-14 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-10-21 2019-11-06 E Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2019-10-21 2019-11-06 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-10-21 2019-11-18 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2018-10-01 2018-11-15 C Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2018-10-01 2018-11-01 C Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2018-10-01 2018-11-15 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-10-01 2018-11-15 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-10-01 2018-11-15 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

    Fines

    Fine Date Fine Amount
    2018-05-08 $40,882

    What is in the Neighborhood

    General Area Overview
    • The closest city is Knoxville which is 2.9 miles away and has a population of 185,291 (small city).
    • The average income is $45,560, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 83
      • Low Temperature: 40
      • Average Temperature: 62.8
      • Day Breakdown: The area gets 166 days of rain, 8 days of snow and 189 days of sun
      • Precipitation: 2.4 inches a year

    Demographic Overview
    • The median age is 33.1 years old, low compared to other cities.
    • 5.88% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 5.55% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 17% Black or African-American, 4% Hispanic or Latino, and 74% White.

    Health and Safety Overview
    • The crime rate is 9.55 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.41 incidents per 100 people
      • Property Crime: 4.75 incidents per 100 people
      • Drug-Related Crime: 1.66 incidents per 100 people
    • The average life expectancy in zip code is 76.05 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 197.0, Moderate Days 76.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Kroger
    2.1 miles away
    The Market at Union & Gay
    2.6 miles away
    Food City
    2.6 miles away
    Sam's Club
    3.6 miles away
    Publix
    3.7 miles away

    None Found

    Bus Stations

    Broadway NB @ Chickamauga Ave
    0.0 miles away
    Broadway SB @ Chickamauga Ave
    0.0 miles away
    Chickamauga at Broadway
    0.1 miles away
    Broadway SB past Rider Ave
    0.1 miles away
    Broadway NB @ Claiborne Pl
    0.2 miles away

    Banks

    First Tennessee Bank
    0.2 miles away
    SunTrust
    1.5 miles away
    First Horizon Bank
    2.2 miles away
    ORNL Federal Credit Union
    2.3 miles away
    Clayton Bank
    2.5 miles away

    Hospitals

    Physicians Regional Medical Center
    0.5 miles away
    Fort Sanders Regional Medical Center
    3.0 miles away
    East Tennessee Childrens Hospital
    3.2 miles away
    University of Tennessee Medical Center
    4.2 miles away
    Helen Ross McNabb Center
    5.0 miles away

    Pharmacies

    CVS Pharmacy
    1.8 miles away
    Norwood
    3.1 miles away
    Walgreens
    3.1 miles away
    CVS/pharmacy
    8.6 miles away
    Gordon's Drug
    8.8 miles away

    Dentists

    Robert M. Kelso, DDS
    6.5 miles away
    American Family Dentistry
    8.3 miles away
    Northshore Smiles
    13.0 miles away
    Myers Family Dentistry
    13.5 miles away
    Farragut Modern Dentistry
    15.6 miles away

    Parks

    Edgewood Park
    0.2 miles away
    Sharp's Ridge Memorial Park
    0.6 miles away
    Roseanne Wolf Picnic Area
    0.7 miles away
    Boright Park
    0.9 miles away
    Sharp Ridge Memorial Park
    0.9 miles away

    None Found

    None Found

    Culture

    University of Tennessee Knoxville art Gallery
    2.3 miles away
    Colston Center for the Performing Arts
    2.4 miles away
    Tennessee Theatre
    2.6 miles away
    Tennessee Theater
    2.6 miles away
    Knoxville Civic Coliseum
    2.6 miles away

    Restaurants

    Elkmont Exchange
    1.6 miles away
    Knox Burgers
    1.8 miles away
    Fountain City Diner
    1.8 miles away
    Chop House
    1.8 miles away
    The Chop House
    1.8 miles away

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    Google map of Concordia Nursing And Rehabilitation-Northhaven

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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