Concordia At Ridgewood Place

Positive Experiences:

• Great care and therapy services, with attention to small, personal touches.
• High commendation for staff, cleanliness, and care, especially for residents unable to communicate effectively.
• Good food and friendly, helpful staff in a community with activities and amenities like a beauty shop.
• Positive feedback on cleanliness, staff friendliness, and the feeling of a family-like environment.
• Facility praised for its cleanliness, friendly staff, and good condition of rooms.
• Location chosen for proximity, cleanliness, and friendliness, with amenities and activities available.
• Staff described as friendly and eager to help, with clean rooms and a decent dining experience.
• High satisfaction with attentiveness, cleanliness, cuisine, and staff professionalism.
• Facility recommended for its faith-based community, activities, and satisfactory dining.

Negative Experiences:

• Unsanitary conditions in a resident's room, unresponsive management, and unprofessional staff behavior.
• Language barrier led to a lack of service and communication.
• Clinical atmosphere not meeting expectations for a homey feel, despite good staff interactions.
• Facility perceived as too large and lacking a homey feel, with an old school appearance.

Mixed Experiences:

• Some residents satisfied with care and amenities, while others found the environment lacking in warmth or faced challenges with staff and management.