Concord Place

Summary of Reviews for Senior Living Facility

Opinions on this senior living facility vary significantly among reviewers. Some express serious concerns about the care and management, citing instances of mistreatment, neglect, and issues with medication management. One reviewer specifically warns against placing relatives here, mentioning a personal negative experience regarding their husband's treatment and urging others to look into alternative facilities.

Conversely, many reviews highlight positive experiences, praising the staff's kindness, professionalism, and dedication to residents' well-being. The memory care unit receives special commendation for its compassionate and knowledgeable staff. Families appreciate the efforts made to maintain communication with residents during challenging times, such as the COVID-19 pandemic, through video chats and other means.

Several staff members, including those in community relations, resident care coordination, and life enrichment, share their love for their roles and the community, emphasizing the close-knit and caring atmosphere of the facility. They invite those looking for a place for their loved ones to visit and see the community for themselves.

However, there are calls for improvement, particularly in the areas of maintenance, staff turnover, and executive leadership. One review suggests that with experienced and dedicated executives and sufficient staffing, the facility has the potential to be first-rate.

Overall, while there are heartfelt endorsements of the facility from both families and staff, indicating a loving and engaging community, there are also serious concerns that potential residents and their families may want to consider and investigate further.