Commonwealth Senior Living At Farnham

Positive Feedback Highlights:

• Exceptional care and support from staff across various facilities, with special mentions of kindness, professionalism, and a family-like atmosphere.
• Facilities praised for their cleanliness, welcoming environment, and the quality of meals provided, with some noting the variety and freshness of food options.
• Activities and services such as 24/7 nursing care, visiting physicians, and beauticians are highly appreciated for enhancing resident well-being.
• Personalized attention and care, with staff members making efforts to know residents by name and treat them with respect and love.
• Memory care services receive specific commendation for providing a bright, clean, and peaceful environment.
• Overall satisfaction with the level of care, the condition of facilities, and the value for money, with many reviewers expressing gratitude and recommending the services to others.

Critical Feedback:

• Some dissatisfaction with the quality of food, with a specific mention that it does not meet the advertised "farm to table" standard.
• A noted lack of interaction between staff and residents in one review, alongside comments on dated decor.
• One instance of a foul smell in a memory care unit, though it was acknowledged that the cleaning staff does their best under challenging circumstances.

General Observations:

• Many families have found peace of mind and satisfaction in the care provided to their loved ones, often describing the experience as a blessing.
• The staff's dedication to creating a warm, loving family atmosphere is frequently highlighted as a key factor in the positive experiences reported.
• While most reviews are overwhelmingly positive, highlighting the care, cleanliness, and community atmosphere, there are areas for improvement, particularly in food quality and facility decor.