Commonwealth Senior Living at Cedar Manor

Visitors and residents alike have shared a range of experiences at Cedar Manor. Many commend the facility for its cleanliness, attractive grounds, and the friendliness of both the staff and residents. First-time visitors and friends of residents have noted the welcoming atmosphere, with special mentions of the pleasant receptionists and the availability of snacks for guests. The dining and common areas are appreciated for their inviting setup and the provision of windows for a more open feel.

Accommodations such as spacious, studio-style rooms with large bathrooms have been highlighted, alongside the facility's efforts to ensure comfort and safety for its residents. The staff, particularly during the day shifts, has been praised for their helpfulness and courteous demeanor. Additionally, the facility has been recognized for its exemplary care by professionals, including a hospice chaplain.

However, there have been criticisms regarding management and certain staff members. Concerns have been raised about the executive director's lack of engagement with families and perceived negligence. Some reviews have pointed out issues with communication, particularly regarding care levels and billing, as well as dissatisfaction with the handling of medication management and resident assistance. A specific complaint about discrimination during the hiring process has also been mentioned, highlighting concerns about the facility's inclusivity and professionalism in certain contexts.

Overall, while many aspects of Cedar Manor receive praise for their cleanliness, care quality, and friendly environment, there are notable areas for improvement in management communication, staff behavior, and ensuring a welcoming, inclusive atmosphere for everyone.