Comfort Care Assisted Living & Memory Care

Positive Reviews:

• One reviewer clarified that contrary to negative posts, the facility is not owned by certain individuals mentioned in other reviews but by different owners, and they have observed background checks being conducted for new employees. They praised the facility for providing a home-like environment where their mother felt safe, had a good quality of life, and was comfortable, even suggesting it extended her life.
• Another reviewer appreciated the director's efforts in making their sister comfortable by providing accommodating furniture and meals, and they felt comfortable dining with their sister, enjoying the healthy food together.
• A reviewer expressed satisfaction with the care their father received, likening the staff's treatment to that of family. They appreciated the well-kept rooms and grounds, thanking the facility for easing their life.

Negative Reviews:

• A review strongly advised against placing loved ones in the facility, citing severe staffing issues, lack of background checks, and instances of abuse and neglect. They criticized the management for allegedly covering up these issues and described the living conditions, including food and cleanliness, as substandard.
• Another review detailed a frustrating experience with the facility's management during the process of securing a place for their mentally disabled sister. They described the management as unprofessional and fickle, ultimately glad their sister found a better place with staff who truly advocate for her.
• A review highlighted 23 state code violations in 2022, including lack of heat and gas leaks, criticizing the new ownership since October 2022 for focusing only on aesthetics while neglecting serious maintenance issues and resident care. They accused the management of prioritizing profit over resident well-being.

Mixed Reviews:

• One review mentioned that despite some negative posts, they had observed the facility conducting background checks for new employees and praised the facility for its efforts to create a comfortable and safe environment for residents.