Columbine Chateau Assisted Living

Summary of Reviews:

• There are concerns about adherence to labor laws and regulations, with reports of unpaid work and legal action being considered.
• Positive feedback highlights a welcoming home setting, cleanliness, and an all-inclusive pricing model that avoids unexpected costs.
• Some reviews express satisfaction with the level of activities offered and the attentiveness of the staff, though there are suggestions for improvement in staffing levels and transparency in rental agreements.
• Criticisms include a decline in cleanliness following staffing changes, unprofessional behavior by management, and concerns over resident care, including hygiene and nutrition.
• There are mixed experiences with the quality of care, with some reporting excellent individualized attention and communication, while others note neglect and a lack of activities.
• Facilities are generally described as clean and comfortable, with efforts to engage residents in activities, though the effectiveness and suitability of these activities vary.
• Concerns are raised about misleading information regarding outings and activities, with some families feeling their expectations were not met.
• Experiences with medical care and safety practices are varied, with some reporting significant issues and a lack of proper communication and protocols.
• Feedback on staff is generally positive, with many noting their friendliness and efforts to improve, though there are calls for more consistent and structured activities.
• Cost and value for money are mentioned, with some finding the services expensive but worth it for the peace of mind provided.
• Room sharing and the impact of roommates' habits, such as smoking, are noted as potential drawbacks for some residents.