Columbia Crossing of Grandridge Memory Care

Positive Feedback:

• Many reviewers highlight the friendliness and helpfulness of the care provider staff.
• Several families have noted the strong interaction between staff and residents, and the effort to keep families informed.
• The quality of food generally receives high praise, especially on the assisted living side.
• Activities are plentiful and varied, contributing to a vibrant community life.
• The facility's cleanliness and maintenance are frequently commended.
• Some families appreciate the consistent staffing, which helps in building familiarity and trust between residents and caregivers.
• Several reviews mention the community's efforts to make residents feel at home, including accommodating specific mobility needs.
• The value for cost is mentioned positively in a few reviews.

Negative Feedback:

• Some families experienced issues with communication, needing to initiate contact for updates.
• There are reports of inconsistent practices and unclear policies, particularly concerning hospice and end-of-life care.
• A few reviewers express dissatisfaction with the level of care and attention from some staff members.
• Concerns were raised about the effectiveness of emergency systems and fall detection within the facility.
• The cleanliness of the community and the happiness of the residents were questioned by some visitors.

Mixed Feedback:

• While many reviews are positive about the activities offered, some families were unsure if their loved ones were fully participating or benefiting from these activities.
• The quality of food received mixed reviews, with some areas of the facility praised for their culinary offerings and others described as mediocre.

Overall, Columbia Crossing of Grandridge receives a mix of positive and negative feedback, with many families recommending the community for its friendly staff, clean environment, and engaging activities, while others express concerns about specific aspects of care and communication.