Colonial Manor

Negative Reviews Highlight:

• Extremely low pay for PCAs, requiring excessive hours to make a livable wage.
• Allegations of management allowing bullying among staff and cutting hours based on favoritism.
• Insufficient staffing levels, particularly in the mornings, leading to potential safety and legal concerns.
• Reports of medication management issues and neglect in resident care.
• Limited cleaning and maintenance of the facility, with specific complaints about the condition of the building and cleanliness.
• Restrictions on resident amenities and freedoms, likening the environment to a prison rather than a home.
• Allegations of financial misconduct by management, including not paying staff their full wages.
• Complaints about the lack of activities and engagement for residents.
• Concerns over transportation and communication failures for residents needing external medical appointments.

Positive Reviews Highlight:

• One review praises the facility for its fresh smell, quality of food, and the staff's responsiveness to a resident's needs.
• Another review mentions satisfactory treatment of the elderly.

Overall Sentiment:

The majority of reviews express significant concerns about the management, care quality, and living conditions at the facility. Issues range from staff treatment and pay to resident care and facility maintenance. However, there is a notable positive review that contrasts sharply with the others, praising the facility's environment and care.